Field Service Engineer

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This range is provided by Prosum. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$90,000.00/yr - $/yr

The role involves providing field service engineering activities independently to Company customers. The position troubleshoots more complicated products and problems.

• Receives service calls from customers.
• Determines customer needs or problems and responds accordingly.
• Provides over-the-phone consultation and advice, responds to emergency customer situations, or schedules repairs at customer sites.
• Performs preventative maintenance on Company products.
• Establishes and manages local maintenance services.
• Acts as liaison between customer and applications programmer for application requests.
• Researches market needs and customer applications of Company products.
• Submits application reports to management promptly.
• Supports sales activities and maintains good customer relationships.
• Participates in sales meetings as required.
• Provides training to other field service engineers as needed.
• Submits service, weekly, and expense reports timely to management.

• Seniority level:
  Not Applicable
• Employment type:
  
  Full-time
• Industry: Semiconductor Manufacturing

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• Medical insurance
• Vision insurance
• 401(k)
• Paid paternity and maternity leave
• Disability insurance
• Student loan assistance

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