UPS Tech

Overview

M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber‑physical solutions for the nation’s most recognizable mission‑critical facilities, secure environments, complex infrastructure, and global enterprises. The company’s capabilities include electrical, electronic security, telecommunications, life safety, automation and controls, audio visual, and IT systems. M.C. Dean is headquartered in Tysons, Virginia, and employs more than 5,800 professionals who engineer and deploy automated, secure, and resilient power and technology systems;

and deliver the management platforms essential for long‑term system sustainability.

Why join M.C. Dean? Our people are inspired by the way engineering and innovation enhance customer outcomes, improve lives, and change the world for the better. We are driven by our core values of agility, expertise, and trust.

The Critical Power Group is responsible for maintaining, servicing, and troubleshooting UPS systems, batteries, and other critical infrastructure equipment. Our technicians are factory trained on most major UPS manufacturers of static equipment (e.g., MGE/APC, Liebert, Toshiba/Mitsubishi, and Powerware/Eaton). Our technicians perform preventive maintenance and equipment testing as well as emergency service calls at high‑profile government, institutional and commercial customer facilities. The Critical Power Group also provides engineering and technical support to customers and other divisions of M.C. Dean, Inc.

• Daily travel with independent work structure
• Emergency call availability 24/7 unless on PTO or Off Call
• Maintain/safeguard company‑issued equipment, tools, and instruments
• Battery repair & replacement; installations and replacements
• Perform required preventative maintenance service to equipment under contract as scheduled
• Customer contact and interface
• Communicate availability status to corporate office and Team Lead or manager
• Protect company proprietary information, manuals, and records
• Use electronic and electrical test equipment as necessary
• Coordinate and manage all on‑site subcontractors hired by M.C. Dean as necessary
• Maintain company or personal vehicle in safe and operational condition; maintain insurance as required by company
• Ensure work is performed to M.C. Dean Standards
• Complete all required paperwork (Field Service Reports, Time Sheets, Expense Reports, and other job reports) timely and accurately
• Provide technical support to customers upon request
• Maintain technical documentation for study and/or review
• Attend product‑specific training as company deems necessary
• Cross‑train other UPS technicians as needed
• Other duties as required

• Inspect power electronic systems and controls (UPS, battery systems, Static Transfer Switches, Power Distribution Units, etc.) including initial, in‑process, visual, and final inspections; conduct maintenance operational checks, failure analysis, and repairs
• Certify systems and components adhere to quality standards by signature
• Review and check system drawings and specifications for accuracy and completeness; correct discrepancies and certify changes entered for record
• Provide technical assistance and expertise on power electronic devices to owners and engineers; resolve technical problems and prepare reports of findings with recommendations
• Maintain expertise with instruments:
  Digital Multimeter, Power Analyzer, Infrared Camera, Digital Camera, Insulation Test Equipment, EMI/EMF Meters, Battery Test Equipment, Oscilloscope
• Require 24/7 availability when on call; overnight travel may be required at company expense
• Perform other duties as assigned

• Work performed under general supervision of Regional Managers and Team Leads; freedom of action within established policies and production schedules
• Primary purpose: provide inspection and certification of power electronics and key components to improve reliability, availability, and quality of power

• Minimum 5+ years OEM experience (Vertiv, SCI, Cyberex, Toshiba, Mitsubishi, Gutor, APC, MGE, Schneider Electric, Powerware/Eaton) and progressively difficult experience in power electronic…