Business Intelligence Analyst; EPIC

Location / Schedule

Location:

Lloyd Corporate Plaza in NE Portland, OR.

Schedule:

Monday through Friday, 8:30 a.m. to 5:00 p.m. Incumbent must live within commuter distance of the Portland Metro area.

Business Intelligence Analyst (Epic)

Mission
:
Cascadia Health delivers whole health care – integrated mental health and addiction services, primary care, and housing – to promote hope and support the well‑being of the communities we serve.

Vision
:
We envision a community where everyone benefits from whole health care, experiences well‑being, and has a self‑directed, connected life.

The Business Intelligence (BI) Analyst works as part of the BI team and is responsible for supporting the agency in collecting meaningful data, providing trusted information, and enabling customers to make data‑driven decisions. The BI analyst communicates and collaborates with stakeholders, develops technical solutions, leverages Power BI, formats and presents reports, creates documentation, and trains end‑users on running reports.

This position must understand, appreciate, and respect the diversity and cultural differences within our Cascadia community. As such, it is expected to promote integrated care, a trauma‑informed and person‑first approach, and help create a work environment of inclusion, safety, and acceptance.

This position description is not intended to be an all‑inclusive list of responsibilities, skills, or working conditions associated with the position. Management reserves the right to modify, add, or remove duties as necessary.

• Act as a key liaison between clinical, operational, and administrative staff; IT; and end data users to translate data requests and reporting needs into functional solutions.
• Assist in defining Epic data, and problem solve to identify needed data solutions to achieve desired product.
• Extract, report, and analyze data housed within Epic.
• Identify reports in Epic to best meet needs of end data users. Test and maintain reports, collaborating with EHR, IT, and end‑users to ensure data are accurate and meet current needs.
• Report using suite of Epic tools including Reporting Workbench, Slicer Dicer, Business Objects/Crystal Reports, and Clarity and Signal.
• Provide reports to the end user that are clear, comprehensive, free of errors, and provide basic interpretation and actionable insights.
• Provide ongoing training to end users including medical and clinical staff, administrative staff, and leadership, to support them in using Epic to meet their reporting needs.
• Create dashboards and support staff utilizing them. Ensure ongoing accuracy of dashboards through regular maintenance and auditing of data.
• Help create tools, trainings, and documentation to support organizational reporting and effective utilization of electronic data systems.
• Support organizational goals around ensuring data integrity by investigating issues around data reliability, accuracy, and other system functions. Engage in regular auditing to support these goals.
• Conduct workflow analysis to ensure reporting solutions align with clinical and operational processes.
• Collaborate with OCHIN to address problems that require escalation or potential custom solutions.
• Perform other duties as assigned.

• Comply with laws, regulations, policies, and procedures under which the program and company operates.
• Assist in crisis situations as appropriate.
• Maintain accurate and up‑to‑date documentation that ensures compliance with all agency policies and procedures and local, state, and federal regulations, and billing requirements.
• Understand safety regulations and evacuation procedures; participate in regular safety drills in compliance with program policies and procedures.
• Complete assigned employee training in compliance with program and company requirements.
• Provide guidance, support, and training to other staff in alignment with company mission and values.
• Participate in all scheduled staff meetings, supervision sessions, and other departmental and company meetings.

• High school diploma or GED with 4 years of relevant experience.