Overnight Direct Support Specialist

Overnight Direct Support Specialist (33695)

Join to apply for the Overnight Direct Support Specialist (33695) role at New Narrative.

The Direct Support Specialist is a member of the Rosebud Supportive Living Program that provides overnight support to foster youth ages 16-18 years old. The goal of the Rosebud program is to create a safe environment for youth to develop skills for independent living and overall wellness. The Direct Support Specialist will provide environmental and milieu management overnight support to ensure a safe, trauma informed, equitable and inclusive environment.

This position requires on-site work at all times.

Overnight, 11 pm to 7 am

• Provide direct support in one-on-one or group setting.
• Conduct guest check-in and redirect/remove individuals who are not program participants if there is disturbance or disregard for program rules.
• Provide crisis response and de-escalation as needed. Ability to utilize emergency services (ie. Police, Project Respond, etc) as needed.
• Maintain the cleanliness of common areas and employee office.
• Engage with youth during overnight hours during times of crisis, difficulty sleeping, mental health concerns, etc.

• Willing to meet and engage with people “where they are,” including their environment, time of night, and readiness for change.
• Use trauma-informed, person centered approach and language and participate in ongoing training and education.
• Assists participants with daily living skills such as completing household and hygiene tasks, medication prompts, and connection to treatment and support team for additional support.
• Support youth through coping with mental health concerns, sleep hygiene, schedule management, etc.
• Assists participants with self-identified goals and in support of existing treatment plans from providers.
• Assists participants with completion of cleaning and laundry as necessary.
• Support participants in accessing healthy meals and kitchen clean up as necessary.

• Work to increase level of cultural sensitivity, awareness and competency regarding Person-Centered Services.
• Communicate and collaborate with participant’s treatment teams as needed.
• Attend and positively participate in required team, agency, and interdisciplinary meetings.

• Provide crisis response and de-escalation in a community based setting.
• Use crisis prevention approach to decrease use of crisis services, Project Respond, EMS, police, hospitalization, etc.
• Ability to work in collaboration with emergency services (ie. police, Project Respond, Multnomah County Crisis, Behavioral Health Unit) as necessary.
• Ability to work in collaboration with acute care settings if necessary.
• Must be able to assist in de-escalation and crisis as needed.
• Support harm reduction approach, linkage to resources such as, but not limited to: clean needle exchange, NARCAN, MAT, SUD services, education around harm reduction, etc.

• Complete documentation and data entry in Electronic Health Record as required by contract within 24-72 hours.
• Maintain a regular work schedule- overnight shifts.
• Complete all other assignments in a timely manner as requested by supervisor.

• Receive regular supervision at least once per month, seeking additional supervision whenever necessary.

• Ability to engage with youth through shared interests, hobbies, language, and experiences.
• Uphold New Narrative Mission and Values in all interactions.
• Ability to work as a team member, remain flexible and establish priorities as a group.
• Ability to work independently.
• Demonstrate initiative and openness to learning/implementing new skills.
• Ability to display a non-judgmental attitude and maintain unconditional positive regard.
• Creative, innovative and progressive problem-solver.
• Ability to multi-task and remain calm in a busy and stressful environment.
• Proficiency in Microsoft Office software (Word, Excel, PowerPoint, and Outlook).
• Pursue ongoing development of skills and competencies in line with contract requirements for training.
• Follow all New Narrative…