Financial Coordinator

Overview

Join to apply for the Financial Coordinator role at Dove Lewis Veterinary Emergency & Specialty Hospital
. Bring compassion and attention to detail to help support our medical team—ensuring accuracy in client billing, preparing detailed cost estimates, and guiding clients through payment options with empathy and professionalism. Your work helps our team provide the best possible care while maintaining transparency and trust with every client we serve.

We are considering two options for the Financial Coordinator 1 position:
- Four 10‑hour shifts (7a‑5p).
- Five 8‑hour shifts (7a‑3p).
The proposed schedule will include one weekend day per week.

• Audit and verify client charges for accuracy.
• Prepare and update cost‑of‑care estimates.
• Process client and hospital payments.
• Review invoices and resolve routine billing issues.
• Track missed charges and help improve financial workflows.
• Communicate payment options and financial updates to clients.
• Assist with special projects and administrative support.

• Experience in customer service, finance, or a veterinary/medical setting preferred.
• Strong attention to detail and accuracy.
• Excellent communication and organizational skills.
• Ability to handle confidential information with professionalism.
• Comfortable using accounting software and Microsoft Office.

• General knowledge of billing, accounts receivable, and payment processing.
• Minimum of two years of experience working in customer service, with customer accounts, medical billing or equivalent.
• Experience in a veterinary facility and/or familiarity with veterinary terminology, medications, procedures is a bonus.

• Generous employee benefits including medical, dental, and vision insurance, paid time‑off, veterinary discounts, and a positive work environment.
• Continuing education benefits and opportunities to grow your skills and capacities.
• A mission‑driven workplace focused on providing extraordinary emergency, critical, and specialty care.
• Work that makes a difference to the animal‑loving community and to individual pet owners on a daily basis.

Dove Lewis is an equal opportunity employer dedicated to workforce diversity and a drug‑free workplace. Pre‑employment drug screen for illegal substances and background screens required.