Clinic Assistant

Job Overview

As a Clinic Assistant at Legacy Health, you will experience varied and engaging workdays, from patient registration to escorting patients and guiding them through the continuum of care. You will represent Legacy with competence, care, and compassion, exemplifying our mission to make life better for others.

• Patient Interaction and Support
  • Greets members, patients, visitors, and others with complete and meaningful information.
  • Provides patient comfort and personal care activities as needed.
• Scheduling and Appointment Management
  • Schedules patient appointments and verifies confirmations.
  • Creates new patient packets and provides basic clinic information.
  • Checks in walk‑in patients and files necessary charts.
• Data Entry and Documentation
  • Enters data into paper and electronic medical records and creates reports.
  • Performs charge entry, billing, and uses systems such as E‑chart and AS400.
  • Accurately transcribes routine and complex reports and correspondence.
• Office Operations
  • Prints, copies, faxes, and answers phones.
  • Organizes and delivers mail, orders supplies, and operates standard office equipment.
• Coordination of Services
  • Schedules meetings within the department, with other medical staff, and vendors.
  • Facilitates communication among staff, providers, patients, and families.
  • Coordinates physician visits, procedures, and care plans.
• Insurance Verification & Authorization
  • Provides education and support for the referral process.
  • Verifies patient eligibility and performs complex verification calls.
• Fee Ticket Management
  • Monitors fee tickets and assists with accurate ICD9 and CPT4 code assignment.
• Issue Resolution
  • Handles patient inquiries regarding referrals, insurance, and billing.
  • Collaborates with staff to resolve issues efficiently.
• Prioritization and Professional Conduct
  • Organizes and prioritizes daily workload to maximize efficiency.
  • Maintains a professional appearance and exhibits punctuality, dependability, and a positive attitude.

• Education
  • High school diploma or equivalent.
• Experience (minimum 3 years)
  • Patient registration
  • Medical records / health information
  • Clerical support
  • Insurance verification / authorization / referrals
• Skills
  • Advanced computer skills with relevant software packages.
  • Ability to transcribe reports and correspondence using medical terminology.
  • Strong written and verbal communication, grammar, and editing skills.
  • Knowledge of departmental policies and procedures.
  • Excellent time‑management and organizational abilities.
  • Ability to handle varying job pressures, prioritize tasks, and maintain confidentiality.
  • Keyboarding speed of approximately 60 words per minute.

USD $21.88 - $31.27 per hour.

Legacy Health is an equal opportunity employer. We prohibit unlawful discrimination and harassment of any type and offer equal employment opportunities without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law.

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