Primary Care Clinic Manager

Central City Concern is an innovative nonprofit agency providing comprehensive services to single adults and families in the Portland Metro area who are impacted by homelessness, poverty and addictions. We hire people that are skilled and passionate to meet our mission to end homelessness through outcome-based strategies which support personal and community transformation.

The Primary Care Clinic Manager will be responsible for the efficient operations of their assigned primary care clinic. The Primary Care Clinic Manager serves as a role model and mentor for the Primary Care team members to ensure that all roles and responsibilities are carried out as per protocol and in a trauma informed fashion. This position will work closely with the Behavioral Health Program Manager, the location’s Medical Director, the Client Access Operations Manager and the Recuperative Care Director at Evergreen, to ensure adequate staffing and effective processes are in place to support effective and efficient client services with improving quality outcomes.

Monday - Friday, 8:00am - 5:00pm

Blackburn Center (12121

E. Burnside St. Portland, OR 97216) and Evergreen Crossing (8225 NE Wasco St. Portland, OR 97220)

Minimum of $96,000 annually. Compensation could be higher depending on candidate's experience and internal equity.

• Bachelor’s Degree in health or social service related field of study AND 3 years of progressive leadership experience relevant to the role
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  • OR Associates Degree in health or social service related field of study AND 4 years of relevant experience with 3 of those years being progressive leadership experience relevant to the role.
  • OR HSD or GED AND 5 years of relevant experience with 3 of those years being progressive leadership experience relevant to the role.
• Advanced degree in Public Health or Business Administration in lieu of healthcare experience may be considered.
• Previous primary care experience preferred.
• Current CPR certification required prior to start date.
• Perform confidently with computer software. Excellent knowledge of electronic medical records and revenue cycle systems preferred.
• Central City Concern is committed to a drug‑free workplace that encourages a safe, healthy and productive work environment and strictly complies with the Drug‑Free Work Place Act of 1988. An employee shall not, in the workplace, unlawfully manufacture, distribute, dispense, possess or use a controlled substance or alcohol.
• Must pass a pre‑employment drug screen, TB test, and background check.
• Must possess a current driver’s license, access to a vehicle, and qualify as an Acceptable Driver as designated in Central City Concern’s Fleet Safety policy. Must pass an initial driver’s training within 60 days of being an approved driver and continue recertification training. Must maintain vehicle insurance coverage of a minimum of $100,000/$300,000 personal auto liability coverage.
• Must adhere to agency’s policy of non‑discrimination.
• Ability to effectively interact with co‑workers and clients with diverse ethnic backgrounds, religious views, political affiliations, cultural backgrounds, lifestyles, and sexual orientations, treating each individual with respect and dignity.

• Guides clinical teams through challenges while fostering professional growth. These responsibilities are essential for ensuring the high‑quality, evidence‑based services to clients in a timely, cost‑effective, trauma informed and ethical manner.
• Responsible for daily operations of the clinic site. Assures consistent workflows are in place and followed for the efficient operation of the clinic and attainment of quality metric expectations. Implements process improvements to address problems and ensure quality client service. Identifies and resolves operational problems/issues with urgency appropriate to the situation. Works with clinical leadership to ensure a positive environment for clients and staff.
• Manages clinic budget and resources by allocating resources, controlling costs and advocating for department needs.
• Promotes high quality primary care health care services for clients.…