Phlebotomist II

Job Title:

Phlebotomist IIJob Description

The Phlebotomist II supports a fast-paced laboratory environment by performing blood draws and other specimen collections, ensuring accurate labeling and handling, and maintaining high standards of patient care and safety. This role combines technical phlebotomy expertise with strong attention to detail, clear communication with patients and clinical staff, and adherence to established procedures and regulatory requirements.

Responsibilities

+ Perform venipuncture and blood draws using straight needles and butterfly needles, following established procedures and safety protocols.

+ Collect and store blood, urine, fecal, and other specimens according to standardized procedures to maintain specimen integrity.

+ Clearly and courteously explain venipuncture and other specimen collection procedures to patients, ensuring they understand the process and feel at ease.

+ Match laboratory requisition forms to specimen tubes and verify that all information is accurate and complete.

+ Label, centrifuge, split, and freeze specimens as required by the specific test order.

+ Check all test requisitions or computer-generated labels against the script or order to ensure 100% accuracy.

+ Package specimens for transport, following protocols to maintain proper temperature and integrity during transit.

+ Store specimen samples at required temperatures and place them in appropriate collection containers or tubes with accurate labeling.

+ Fully understand and interpret physicians orders to ensure correct specimen collection and processing.

+ Troubleshoot issues related to specimen collection, labeling, and processing, and make workflow recommendations to improve efficiency.

+ Record maintenance data and perform decontamination tasks in accordance with laboratory procedures.

+ Understand and comply with OSHA and DEP regulations related to safety, infection control, and hazardous materials.

+ Attend annual department trainings and maintain up-to-date knowledge of procedures and regulations.

+ Answer telephone calls and read laboratory results to satisfy inquiries from patients, providers, or other staff.

+ Provide courteous, professional customer service to patients across a wide age range, from pediatrics to geriatric populations.

+ Manage daily workload efficiently, including drawing blood from approximately 25 patients per day in a fast-paced setting.

Essential Skills

+ Valid phlebotomy certification for the state of employment, where required.

+ At least 6 months of work experience performing venipunctures in a fast-paced laboratory or hospital setting.

+

Demonstrated proficiency in phlebotomy, blood draws, venipuncture, and specimen collection.

+ Ability to perform blood draws on patients across age groups, from pediatrics to geriatric populations.

+ Strong attention to detail in labeling, handling, and processing specimens to ensure accuracy and integrity.

+ Proficiency with Microsoft Office Suite for basic documentation and data entry tasks.

+ High school diploma or GED.

+ 24 years of overall work experience.

+ Effective verbal communication skills to clearly explain procedures and respond to inquiries.

+ Ability to comply with OSHA and DEP regulations and follow established laboratory protocols.

Additional

Skills & Qualifications

+ Experience working in a fast-paced clinical, laboratory, or hospital environment.

+ Strong customer service skills, with the ability to interact professionally and courteously with patients and clinical staff.

+ Experience handling multiple specimen types, including blood, urine, and fecal samples.

+ Ability to troubleshoot collection and workflow issues and recommend improvements.

+ Comfort with performing approximately 25 blood draws per day.

+ Commitment to ongoing training and professional development through annual department trainings.

Work Environment

This role operates in a fast-paced clinical or laboratory setting with a schedule of approximately 8:00 a.m. to 4:30 p.m. You will work with patients across a full age range, from pediatrics to geriatric individuals, and perform around 25 blood draws per day. The environment involves frequent interaction with patients and healthcare staff, use of standard phlebotomy equipment such as straight and butterfly needles, centrifuges, and specimen transport containers, and regular use of computers and Microsoft Office Suite for documentation.

The position requires strict adherence to safety protocols, OSHA and DEP regulations, and established procedures…