Swing Residential Support Specialist

At New Narrative, we believe mental health care is community care. As a nonprofit organization, we partner with individuals to promote healing, housing stability, and long-term wellness through compassionate, equitable support.

If you’re passionate about community impact, we invite you to join our team.

• Saturday
  - Sunday, Day Shift: 7:00am - 3:00pm
• Monday
  - Wednesday, Swing Shift: 3:00pm - 11:00pm

Provides adults disabled by serious mental illness with supportive services as described in the Oregon Administrative Rules. This includes ensuring a clean and organized environment, supporting residents in their individual recovery goals, and assisting with medication administration as ordered by a licensed medical professional. Residential Support Specialists may also lead activities, assist in the implementation of treatment plan interventions and provide skills training and activities as assigned.

• Understands Oregon rules regarding Home and Community Based mental health services, which guarantee residents a maximum level of freedom and personal rights and assists them to follow a person-centered recovery plan.
• Assists clients with daily living skills such as keeping appointments and completing household tasks.
• Assists clients with individual goals dependent on their individual person-centered plans as well as their Residential Service Plans.
• Oversees house safety (fire drills, security of house at night, resolving disputes among residents, etc.)
• Responsible for seeing that the facility is clean, orderly, and safe at all times.
• Ensures provision of healthy meals and kitchen clean up.
• Proactively supports healthy eating and an active lifestyle for program participants.
• Prompts residents to participate in organized physical activity at least once per shift (day & swing) and encourages mindfulness around healthy eating habits.
• Maintains the cleanliness of food storage areas, common areas and employee office.
• Completes all shift duties required by each individual facility.
• Assists residents with completion of deep cleaning, and laundry.
• Completes contraband checks as allowed by resident and OARs.
• Distributes medication in accordance with physicians’ orders.
• Distributes medication according to New Narrative policy, including: comparing medication packaging to the eMAR, opening the medication, placing it into a disposable cup, handing the medication to the resident, and then signing the eMAR. All NARC administration will be documented immediately after administering a medication and will reflect an accurate count of the medication at all times.
• At the end of each shift, reviews each individual resident’s eMAR to ensure all documentation is complete.
• Encourages residents to learn medication names, dosages, functions, and potential side effects (depending on individual Residential Treatment Plan).
• Follows guidelines in the medication policy. Remains constantly alert to changes in medication and updates medication charts as needed.
• Ensures that client rights are protected.
• Assists in crisis intervention. Answers crisis calls and contacts appropriate treatment team members.
• Escorts and supervises residents during community outings.
• Documents all interactions with residents during each shift according to policy and Oregon Administrative Rules.
• Documents all critical incidents in a timely manner and notifying supervisor immediately of any critical incident.
• Knows supervisor’s contact information.
• Completes shift summary and individual resident notes each shift.
• Adheres to all New Narrative policies and procedures.
• Adheres to the NASW Code of Ethics.
• Overnight employees must be awake, alert and dressed at all…