Banquet Manager

Why us?

The Nines, A Luxury Collection Hotel, Portland is seeking a Banquet Manager to join their renowned team. The perfect candidate is passionate about service and creating indigenous experiences for each guest!
Poised in the heart of the city center
, within the walls of the stately Meier & Frank Building one of Portland's most beloved landmarks, the Nines honors the structure’s storied past, both in its striking decor and impeccable service.

As part of Sage Hospitality
, we passionately strive to be the best and create excellence in everything we do. We are known amongst our staff, our owners, our guests and our communities as leaders in our field who are authentic, humble, innovative and flexible operators driven to anticipate needs and exceed expectations.

The Banquet Manager is responsible for overseeing the successful operation of the Banquets Department. This role ensures that all banquet functions are executed with professionalism, in alignment with hotel standards, and with a focus on maximizing profitability. The Banquet Manager leads, motivates, and empowers associates while serving as the primary liaison between the banquet department and all other hotel departments.

• Oversee daily banquet operations to ensure compliance with SOPs, Banquet Event Orders (BEOs), safety regulations, and brand standards, delivering optimal service, quality, and hospitality.
• Meet with clients to review BEOs, address changes or concerns, and ensure seamless execution and guest satisfaction.
• Review and finalize banquet checks for accuracy, secure client signatures, and ensure timely payment.
• Accurately calculate and prepare daily gratuities and payroll, submitting reports promptly to the Controller’s office.
• Maintain cleanliness, sanitation, and proper functioning of banquet areas and equipment, protecting assets and ensuring readiness for service.
• Analyze BEOs, interpret requirements, and execute accurate room setups in accordance with event specifications.
• Set banquet tables and service areas consistently and uniformly, ensuring adherence to presentation standards.
• Communicate effectively with clients, managers, and associates to confirm room setups, staffing, menus, equipment, and supplies meet or exceed expectations.
• Work a flexible schedule, including mornings, afternoons, evenings, weekends, and holidays as required by business needs.
• Create and review schedules, allocate resources, and coordinate workflows to ensure quality execution of daily events.
• Monitor and control banquet budgets, including labor, beverage, supplies, and equipment, aligning with event budgets to maximize revenue and minimize costs while maintaining service quality.
• Implement company and brand programs, proactively resolve operational challenges, and ensure compliance with safety, security, and quality standards.

Education/Formal Training

One to two years of post high school education.

Experience

Two to three years in a related position with this company or other organization(s).

Knowledge/Skills

• Advanced knowledge of catering operations and food & beverage principles and practices.
• Proven experience in managing people, solving complex problems, driving sales, and overseeing food & beverage operations.
• Strong analytical skills with the ability to evaluate data, identify trends, and recommend logical solutions.
• Excellent communication skills, including verbal interaction with guests and associates and clear written communication for BEOs, reports, and payroll.
• Strong attention to detail, with the ability to review setups, ensure accuracy in financial processes, and maintain high service standards.
• Ability to meet the physical demands of the role, including clear hearing and vision required to support guest interaction and event execution.

The physical demands described here are representative of those required to successfully perform the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.

• Ability to lift, push, pull, and carry tables, chairs, and boxes weighing up to 50 lbs., occasionally.
• Bending and…