Director of Hospitality - Takibi PDX

The Snow Peak Person is both an outdoor enthusiast and a passionate creative. They believe in their talents and capabilities, are thoughtful in their approach, and have a deep appreciation for their work and the world around them. Snow Peak People don’t shy away from growth or new challenges; they’re team players who prioritize connection and communication—and they’re serious about play.

At Snow Peak, we create products and experiences that inspire people to reconnect with nature and with each other. We believe time outside isn’t just a pastime—it’s essential. Our team is driven by curiosity, collaboration, and a shared commitment to craftsmanship, adventure, and discovery.

• Share a passion for the outdoors and recognize the role it plays in enriching people’s lives.
• Express curiosity and creativity by taking initiative and being resourceful.
• Understand your effect —how your contributions shape the team, the guest experience, and the Snow Peak community.
• Make a memorable impact by being approachable, respectful, responsible, and joyful.
• Value all people for their skills, experience, and unique perspectives.

Purpose

The Director of Hospitality Operations leads Snow Peak’s food and hospitality operations, with a primary focus on the Takibi restaurant. Takibi, located at our Portland headquarters, expresses Snow Peak’s outdoor lifestyle philosophy through food and hospitality - it’s how we demonstrate our commitment to quality, craft, and community. This role ensures Takibi and future food ventures feel like part of one Snow Peak experience, built on the same values of gathering, nature, and connection.

In this role, you’ll drive Takibi’s profitability and market reputation while exploring how food and hospitality can expand Snow Peak’s reach. You’ll work in coordination with our Executive Chef team in Japan and directly oversee Takibi’s Service Manager and Executive Sous Chef who handle daily operations. Success means building Takibi into a recognized destination restaurant while developing food-related ventures and events that bring new customers to Snow Peak.

Who Is This Role For?

This role requires someone who already operates at a strategic leadership level in hospitality. You’ve led restaurant operations from a director or corporate position - guiding other managers, owning financial performance, developing systems, and connecting restaurant work to larger business goals. You lead with hands‑on presence, spending time on the floor during service to understand operations deeply, build team relationships, and identify issues early.

You’re comfortable working cross‑functionally with brand and leadership teams, coordinating across cultures and time zones, building alignment among differing perspectives, and holding a clear direction for your team while staying accountable for business outcomes.

Classification

• Reports To: VP of Snow Peak USA
• Schedule: On‑site 5 days per week (45‑50hrs) with presence overlapping Takibi weekend operations (either Tuesday‑Saturday or Sunday‑Thursday)
• Collaborate with executive teams on brand and marketing direction, strategy, and channel priorities (PR, digital marketing – SNS & Open Table, existing customers – Takibi & SPUSA)
• Manage marketing channels, track progress, and develop recommendations on priorities as well as allocation of budget
• Collaborate with internal & external partners to drive content creation as well as deployment of marketing assets across various channels
• Operational excellence
• Collaborate with executive teams (local & executive chef team in Japan) to define and manage service & hospitality standards in line with brand expectations
• Oversee current operating processes and systems and develop…