Manager Employee Relations

** Key Responsibilities
** Maintains up-to-date knowledge of employment law, HR practices, and organizational policies. Builds capability among HR Business Partners and leaders through consultation, coaching, and knowledge sharing. Pursues ongoing professional development to stay current on trends in investigations, employee relations, and workplace culture.
** Education/Experience/Certifications
**** Education
* * Typically a bachelor’s degree in business, psychology, sociology, finance, human resources, law or other related field or equivalent experience. A law degree is desirable.
** Experience
* * Typically eight or more years in multiple areas of human resources, such as benefits plan administration, investigations, employee relations, or equivalent combination of experience with three or more years of management.
** Competencies (Knowledge, Skills, Abilities)
**** Functional Competencies
** Proven ability to conduct complex or high-risk workplace investigations objectively and effectively, ensuring thorough documentation and legally sound outcomes Broad HR knowledge, including organizational effectiveness, change management, and employee engagement Ability to translate business needs into people strategies that balance risk, compliance, and organizational culture Strong project management and process improvement skills with the ability to design and execute ER programs and initiatives Advanced facilitation, mediation, and presentation skills to influence and educate leaders at all levels Proficiency with HR information systems, case management tools, and data reporting platforms
** General Competencies
** Strong customer focus and ability to build trust and credibility with leaders, employees, and HR partners Excellent analytical and critical thinking skills with sound professional judgment Strong interpersonal, written, and verbal communication skills, including the ability to convey complex issues clearly and objectively Strong organization and prioritization skills with the ability to manage multiple cases and projects simultaneously Business acumen and ability to align employee relations strategies with company objectives Ability to adhere to set response times, deadlines and time-sensitive tasks

Ability to follow accuracy standards Ability to follow through on decision-making tasks Ability to interact effectively and collaboratively within a team environment Ability to communicate and problem solve when under stress Ability to respond and adapt to frequent change Ability to accept and demonstrate self-awareness when provided constructive feedback

Ability to discern feedback and acknowledge ownership of areas of improvement Ability to avoid future mistakes by applying reasonable skills to new but similar work situations or tasks Ability to successfully collaborate with peers, managers and others within the organization
* Demonstrates sound memory
** Schedule/Attendance
*** Ability to consistently meet attendance standards for regular, reliable, predictable, full-time attendance
* Ability to work shift schedule
* Ability to work on-call schedule
** Physical Capabilities
*** Driving/travel/commute
- Frequently *(at least once a week or more)
** Occasionally *(one to two times a month or less)*- Occasionally *(one to two times a month or less)
** Computer use (use computer regularly for entire work shift)
** Environment - Indoor/Outdoor
*** Office environment
* Plant environment

Ability to process new information to be applied consistently to work tasks

Ability to work long hours Ability to work a variable schedule Ability to report to work and perform work during periods of severe inclement weather  At Portland General Electric, we’re innovators, builders, and achievers. We’re committed to powering our customers’ potential and making a difference for our community and the planet. Today, that commitment includes developing an intelligent and resilient electric grid, electrifying transportation and de-carbonizing the energy sector.

We’re proud to deliver an exceptional experience to help our customers thrive. Our mission is to make clean, reliable and affordable energy services available to all. We obsess over serving customers and are committed to growing employee career paths with purpose. Equity and inclusion are core business values; we celebrate our differences and are committed to developing teams that reflect the communities we serve.
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