Resource Manager

Position Announcement

Proposed Start Date

Proposed Start Date 11/02/2026

Classification Title

Classification Title Administrative Support

Rank

Rank N
- No Rank

Working Title

Working Title Employee Resource Manager

Department

Department 600300 - HRC Human Resource Center

Position Number

Position Number D95141

Representation

Representation UU
- Unclassified Unrepresented

Renewable

Renewable Renewable

End date, if applicable

Position FTE

Position FTE 1.0

Tenure Status N - not applicable

Brief Description of PSU/School/Dept

Portland State University is Oregon’s most affordable public research university, located in the heart of one of America’s most dynamic cities. Our mission to "let knowledge serve the city" reflects our dedication to turning ideas into action — in Portland and around the world. The city is our campus, giving students unmatched access to career connections, a vibrant cultural scene and hands‑on learning experiences with hundreds of community partners.

More than 20,000 students from all backgrounds bring diverse perspectives to our classrooms and campus life, from the tree‑lined Park Blocks to the bustling Urban Plaza and state‑of‑the‑art science labs. We are proud of our world‑class faculty, groundbreaking research and international reputation for excellence in sustainability, community engagement and innovation.

The HR Employee Resource Manager oversees the daily operations of the HR Employee Resource Center, serving as the primary point of contact for employee inquiries, front‑desk reception, and foundational HR support services. This role directly supervises two full‑time employees and a team of student employees, ensuring exceptional customer service, efficient workflow, and accurate administrative operations.

In addition to managing front‑line operations, the Manager supports key HR processes—including new hire onboarding, data entry, employment verifications, personnel file compliance, employee orientation, and international employee documentation. Furthermore, this position manages critical departmental operations, including purchasing, work orders, telecommunications, and building/badge access.

This position is not eligible for remote work.

This is a permanent full‑time position within an innovative team‑oriented environment located in downtown Portland, and includes a comprehensive benefits package with paid time off including paid sick time, paid holidays and paid vacation days, 95% employer‑funded premium healthcare,
employer‑funded retirement plans , and 70% off of tuition for the employee, dependent children, and your spouse or domestic partner.

• Bachelor’s degree in Human Resources, Business Administration, or a related field or equivalent operational experience
• 1 to 3 years of lead and/or supervisory experience.
• Previous experience in Human Resources with knowledge of onboarding, recruiting, or other basic HR functions
• Demonstrated ability to supervise and direct a diverse staff while promoting an inviting and equitable workplace environment.
• Reliable, with high integrity and strong work ethic
• Excellent oral and interpersonal communication skills
• Understanding of and commitment to excellent customer service
• Highly organized and efficient worker; skilled at multi‑tasking and an eye for process improvement
• Experience working with people from diverse backgrounds and different communications styles
• Ability to maintain strict confidentiality

• Previous experience working in a large, complex organization
• Experience using an HRIS and/or CRM system

• Create an environment that acknowledges, encourages, and celebrates differences.
• Function and communicate effectively and respectfully within the context of varying beliefs,…