Principal Software Engineer - Developer Platform

Principal Software Engineer – Developer Platform

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI‑first world by giving them unparalleled insight into their complex systems. Join us to help the world’s best companies optimize their digital applications.

• Write production‑level Python code and design large‑scale system architectures.
• Lead AI/ML initiatives, demonstrating knowledge of generative‑model architectures such as LLMs, GANs, and VAEs.
• Influence engineering teams and C‑level stakeholders across multiple time zones.
• Serve as a thought leader in the developer community, representing New Relic in public forums.
• Oversee and mentor a growing team of 60+ engineers, fostering a culture of quality and security.

• Architect and build platform components that operate at enterprise scale.
• Implement Dev Sec Ops  practices and secure CI/CD pipelines with integrated security controls.
• Design and maintain infrastructure as code (Terraform, Cloud Formation, Pulumi) and containerized services (Docker, Kubernetes).
• Integrate secrets management solutions such as Hashi Corp Vault or cloud‑native secret stores.
• Develop AI proof‑of‑concepts and MVPs, aligning them with business goals.

• 15+ years in technology, 8+ in designing scalable platforms.
• 5+ years experience in cloud platform engineering with a focus on generative AI.
• Deep knowledge of at least one major cloud provider (AWS, Azure, GCP).
• Strong coding skills in Python, Java, or C# with familiarity in AI libraries (Tensor Flow, PyTorch, Hugging Face).
• Experience with secrets management, Kubernetes security, and network security protocols (OAuth/OIDC).
• Proven record of writing and maintaining production‑grade AI services.
• Excellent written and oral communication skills and proven stakeholder influence.

• Cross‑cloud security expertise and cloud‑agnostic solutions.
• Service mesh security (Istio) and API security experience.
• Hands‑on with OpenAI, Azure Semantic Kernel, AWS Bedrock, and other generative‑AI frameworks.

US $202,000 – 272,000 per year
Health, dental, vision, parental leave, 401(k) match, 11 paid holidays, volunteer time off, mental health resources.

We are an equal‑opportunity employer. Candidates are evaluated on a non‑discriminatory basis, regardless of race, ethnicity, gender, sexual orientation, disability, veteran status, or other protected characteristics.

All applicants must verify identity and eligibility for work. A criminal background check is required. Head‑hunters and recruitment agencies may not submit resumes through this site.

For accommodations to complete the application or recruitment process, please contact