Operations Analyst​/Strategy and Business Process

Overview

Join AZAD as an Operations Analyst and provide analysis, strategy and business process modeling for technology, security and compliance projects in support of a high availability and critical infrastructure control center environment for a regional electric utility.

This individual will collaborate with technical Subject Matter Experts (SMEs) including (IT) Information Technology and (OT) Operations Technology and their internal customers to develop service and asset strategies; and, to provide input, recommendations and assistance with the development and implementation of business and operational strategies, processes, and guidelines.

• Collaborate with IT/OT SMEs and internal customers to develop service and asset strategies.
• Provide input, recommendations, and assistance with the development and implementation of business and operational strategies, processes, and guidelines.
• Contribute to modeling and analysis to support technology, security, and compliance projects in a high availability, critical infrastructure control center environment.
• Engage in process design and requirements gathering sessions, facilitating groups as needed.

• Associate's Degree in Business Administration, Management, Accounting, Computer Science or a directly-related discipline is preferred.
• Bachelor's Degree in Computer Science, Engineering, Business Management, Organizational Development or a directly-related discipline is highly desired.
• 8 years of experience is required with an applicable Bachelor's degree.
• 10 years of experience is required with an applicable Associate's degree.
• 12 years of experience required without a degree.
• Experience should be consistent with the specific requirements of operations analysis and progressively more technical in nature.
• Technical interviewing skills required: possess functional/process interviewing skills in the business environment; possess ability to facilitate groups through process design and requirements gathering sessions.
• Advanced skills with Microsoft Office Suite products, including Word, Excel, Visio, PowerPoint, and Outlook.

• Information Technology Infrastructure Library (ITIL) Foundation Certification.
• Experience in asset management.
• Prior work experience implementing Lean Office or Lean Manufacturing principles.
• Prior work experience and knowledge of industry frameworks (NIST, IAM, ISO) and Federal Regulatory Standards and Processes including OMB, DOE, FISMA, NERC CIP is highly desired.

AZAD is looking for bright, talented, flexible, and customer centric problem solvers who enjoy the challenges associated with solving the most complex problems by utilizing the most sophisticated technologies and strong people skills.

Founded and managed by technologists and engineers, AZAD is a leading provider of Consulting Services to Fortune 500 and innovative firms since 1992.

AZAD's model provides a unique employment experience that is career path focused, relationship based and dedicated to advocacy and retention with an average tenure of 9 years.

Our collaborative approach to support our clients, projects and supporting our employees  career paths are the keys to our success. Join AZAD s professional team and enhance your career by being engaged with some of the most interesting projects in the Pacific Northwest.

If you enjoy working in such an environment, we encourage you to apply.

EXCELLENT EMPLOYEE BENEFITS including Co-paid Medical, Dental and Vision Insurance, Cafeteria Plan, Paid Sick Leave, 401K Plan, Credit Union Membership, and Referral Bonus.

U.S. Citizens only for Federal Clearance Requirement.

AZAD values diversity - in backgrounds and in experiences. Since our inception, we have witnessed how our diverse workforce has thrived while contributing to the increases in innovation and advancements in the client organizations we serve.

AZAD is committed to Diversity, Equity & Inclusion and is striving to build an even more diverse, inclusive team that reflects the people and communities where we live and work.

AZAD, Inc. is an equal opportunity employer that considers and employs qualified individuals based upon job related qualifications regardless of race, color, sex, religion, creed, physical or mental disability, veteran s status, sexual orientation, national origin, age or any other status protected under applicable local, state or federal law. AZAD takes affirmative action to employ and advance in employment qualified employees and applicants who are disabled, disabled veterans, recently separated veterans, Armed Forces services medal veterans, and other protected veterans.

AZAD, Inc. is a Certified Minority Owned Business and OFCCP compliant.

• 8 years of experience is required with an applicable Bachelor's degree.
• 10 years of experience is required with an applicable Associate's degree.
• 12 years of experience required without a degree.
• Experience should be consistent with the specific requirements of operations analysis and…