MedTech Field Service Technician - On-Call​/Per Diem - Eugene​/Portland

Med Tech Field Service Technician - On-Call / Per Diem - Eugene/Portland, OR

IQVIA is looking for a Med Tech Field Service Technician to work on an on-call, per-diem basis. You will troubleshoot, repair, and update medical devices in hospitals, pharmacies, and other clinical settings, focusing on an automated medication dispensing system.

• Troubleshoot, repair, and document device activity.
• Replace hardware parts, apply software updates and calibrations.
• Perform bi-annual or yearly preventative maintenance as required by customers.
• Assist with installation and implementation of new devices at customer locations.
• Conduct routine system checks and record data from product tests after installation and configuration.
• Maintain and stock parts and tools assigned by the customer.
• Be available on‑call, including nights and weekends.

• Intermediate troubleshooting in electronics, mechanics, and electromechanical systems.
• Experience as a military, computer, or other complex electronics technician preferred; experience supporting automation equipment in a healthcare setting a plus.
• Background in healthcare, field service, engineering, biomedical, maintenance, customer service, pharmacy tech, electronics, electrical, or IT beneficial.
• Strong communication skills and exceptional customer support ability.
• Must be able to push, pull, stoop, bend, and lift up to 70 lbs.
• Must clear hospital vendor credentialing, including proof of vaccination status.

• Travel locally up to 2–3 hours to support customer needs.
• Respond and arrive at customer sites within the service ticket’s SLA (within 4, 8, 12, or 24 hours).
• Must have an active driver’s license and a personal vehicle for job‑related assignments.
• Travel time and mileage are paid.

• A+ certification preferred.
• Ability to work independently with minimal supervision.

This position is not eligible for medical benefits.

Individuals must complete credentials and meet immunization requirements including MMR, Varicella, TB test, Tdap, Hepatitis B, seasonal influenza, and COVID‑19 primary series. IQVIA complies with applicable laws regarding accommodations, but client requirements may supersede.

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.