EPIC - Systems Administrator V, Health Systems

EPIC - Systems Administrator V, Health Systems

Join to apply for the EPIC - Systems Administrator V, Health Systems role at Kaiser Permanente Northwest

We are seeking a clinical professional (RN or similar) with extensive Epic build experience/certification in Inpatient and/or Home Health and Hospice applications
. The candidate combines deep clinical knowledge with advanced technical expertise, capable of translating complex clinical workflows and business strategies into actionable technical requirements.

This role requires a proven leader who can collaborate with large cross‑functional teams, influence solution design, and drive research to develop innovative technical solutions that align with organizational goals.

In addition to the responsibilities listed below, this position is responsible for leading complex system configuration build, testing, validation, and ongoing production support of assigned applications. This position will possess clinical or IT systems knowledge and experience to develop and support safe and high quality care using the electronic health record. This position will perform in depth and precise investigation and documentation of future‑state operational specifications and application functionality.

Performing analysis of application capabilities, workflows, data collection, report details, and other clinical and/or technical issues associated with Epic software. This position is responsible for developing and documenting the internal procedures that will be used in conjunction with Epic applications. Some of the unique challenges this position will face include analyzing clinical and business operations and investigating user preferences; prioritizing & implementing requested system changes & updates;

serving as a liaison between end users, third parties, and Epic implementation staff. This position develops and documents internal procedures, collects information and prepares specifications of system enhancements, analyzes functionality in new releases and tests each new release.

• Conducts or oversees business‑specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate;
  
  monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others.
• Practices self‑leadership and promotes learning in others by building relationships with cross‑functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas;
  
  and adapting to and learning from change, difficulties, and feedback.
• Collaborates with technical and project team leaders to resolve system problems and application‑specific issues.
• Communicates with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback.
• Escalates unresolved or critical issues, risks or problems to system engineers and management.
• Meets timelines and provides cross‑functional resources to drive the delivery of appropriate, sustainable, and prompt solutions.
• Plans and performs complex system configuration.
• Manages the stability, availability, and performance of enterprise systems and systems in one or more additional IT domains (e.g., systems, applications, network, databases, storage, security) by…