VP - Finance Technology, Systems and Process

Overview

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we’re looking for passionate people to join our mission. If you’re ready to help the world’s best companies optimize their digital applications, we invite you to explore a career with us!

We are seeking a highly strategic and experienced Vice President of Finance Technology, Systems and Process to lead the vision, strategy, and execution of our end‑to‑end finance systems architecture and operational efficiency initiatives who will report directly to the CFO. This role requires a proven leader with deep expertise in optimizing finance operations through the strategic integration of best‑of‑breed technologies.

The VP will oversee all financial systems, ensuring seamless integration, data integrity, and compliance across the organization’s critical platforms, which currently include Salesforce, Netsuite, Billing Platform, Black Line, Xactly, Avalara, and UiPath automation.

• Strategic Leadership: Develop and execute a comprehensive, multi‑year finance technology roadmap that aligns with the company’s strategic objectives and anticipates future business needs.
• Systems Architecture & Integration: Oversee the architecture, implementation, integration, and optimization of all finance technology platforms, ensuring data flows efficiently and accurately across Salesforce, the Billing platform, Netsuite ERP, and specialized tools like Black Line, Xactly, and Avalara.
• Process Improvement & Automation: Identify and drive significant process efficiencies and automation opportunities within the finance function, leveraging tools such as UiPath for robotic process automation (RPA) to streamline close cycles, reporting, and transactional processing.
• New Product Monetization: Own the Finance technology and process readiness for all new product launches and feature monetization. Ensure that the end‑to‑end Opportunity‑to‑Cash (OTC) system architecture (from Salesforce CPQ through the Billing platform and Netsuite) is configured, tested, and deployed to support the on‑time delivery of new products and monetized features to the market, ensuring accurate financial reporting from day one.
• AI, Agentic Automation, and Data Strategy: Drive the adoption of AI and machine learning to transform core finance and customer‑facing processes. Leverage advanced analytics and generative AI to automate the quoting process within Salesforce/CPQ, providing dynamic pricing recommendations, ensuring compliance, and reducing human touchpoints across the entire customer experience (quote creation, contract management, and revenue recognition). This includes developing the data infrastructure and governance required for successful AI deployment.
• Team Management & Development: Lead, mentor, and scale a high‑performing team of systems analysts, process engineers, and project managers.
• Governance & Compliance: Establish robust governance frameworks, data integrity protocols, and controls (SOX compliance, data security) across all financial systems.
• Stakeholder Management: Partner closely with executive leadership in Finance, IT, Sales Operations, and Product teams to translate business requirements into scalable technology solutions.
• Vendor Management: Manage key vendor relationships and contracts, ensuring maximum value and performance from technology investments.

• 15+ years of progressive experience leading and transforming global Finance Technology organizations, with a proven track record of managing the full lifecycle of core financial systems.
• Mandatory technical expertise in Enterprise Resource Planning (ERP), specifically Net Suite, and Quote‑to‑Cash (QTC) platforms, specifically Salesforce and associated billing systems.
• Strategic architecture acumen with deep experience designing and maintaining scalable, secure architectures across Order‑to‑Cash (O2C), Procure‑to‑Pay (P2P), and…