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Wealth Security Specialist

Job in Portland, Multnomah County, Oregon, 97204, USA
Listing for: The Strickland Group
Full Time position
Listed on 2025-12-28
Job specializations:
  • IT/Tech
    Technical Support, Data Analyst, Data Science Manager, Cybersecurity
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below

Join Our Dynamic Insurance Team as a Wealth Security Specialist – Design Experiences That Truly Matter!

Are you passionate about creating exceptional customer experiences and shaping every stage of the client journey?

We are seeking a proactive, experience-driven Wealth Security Specialist to join our high-performing insurance and financial services team.

In this role, you’ll lead initiatives to optimize the end-to-end customer experience, ensuring every interaction is seamless, personalized, and impactful.

Now Hiring :

  • Wealth Security Specialist Whether you’re an experienced CX professional or looking to grow into a strategic role, we provide the training, support, and tools to help you thrive in a meaningful career.
What You’ll Do :
  • Map, analyze, and enhance the entire customer journey from first touchpoint to long-term engagement.
  • Identify friction points and implement strategies that improve satisfaction, retention, and loyalty.
  • Collaborate with cross-functional teams to ensure a consistent, client‑centric approach across all channels.
  • Leverage data and customer feedback to inform decisions and create continuous improvement plans.
  • Develop and manage customer experience frameworks, KPIs, and journey‑based performance metrics.
  • Champion the voice of the customer, turning insights into actionable strategies that elevate service delivery.
Ideal Candidate Profile :
  • Strong understanding of customer journey mapping and experience design
  • Excellent communication and stakeholder collaboration skills
  • Data‑driven, with the ability to translate insights into strategy
  • Strategic thinker with a customer‑first mindset
  • Highly organized, proactive, and adaptable
  • Experience in customer experience, client engagement, service strategy, or insurance / financial services is a plus
Why Work With Us?
  • Flexible Work Options – Remote, hybrid, or in‑office available
  • Career Advancement – Grow into leadership, strategy, or CX program management roles
  • Competitive Compensation – Base pay plus bonuses and performance incentives
  • World‑Class Training & Mentorship – Support to sharpen your skills and drive success
  • Recognition & Rewards – Get acknowledged for making a real difference in the customer experience
  • Health Insurance Available – For qualified team members

Redefine the Wealth Security Specialist – One Journey at a Time. If you’re ready to create meaningful customer experiences that fuel business growth and client trust, this is your opportunity to make a lasting impact. 👉 Apply today to become a Wealth Security Specialist — where strategy meets empathy, and service meets success. (Success depends on effort, initiative, and continuous experience enhancement.)

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