Junior Business Analyst – Identity and Access Management; IAM

Job Description:

Junior Business Analyst – Identity and Access Management (IAM)

Stakeholder Engagement:
Collaborate with various stakeholders to understand their business processes and requirements. Schedule and conduct meetings with stakeholders to gather and review information.

Documentation and Analysis:
Document detailed business processes related to the customer billing system. Analyze current access controls and identify areas for improvement. Develop comprehensive documentation of requirements for role-based access control (RBAC).

RBAC Development:
Assist in designing and implementing RBAC within the customer billing system. Work closely with IT and security teams to ensure proper integration and functionality of RBAC.

Process Improvement:
Identify and recommend process improvements to enhance security and efficiency. Ensure that all business processes comply with regulatory and compliance requirements.

Testing and Validation:
Participate in testing to validate the implementation of RBAC. Document and address any issues or discrepancies found during testing.

Training and Support:
Assist in creating training materials for end-users on the new RBAC system. Provide support to stakeholders during the transition to the new access control process.

• Associate degree in Business Administration, Information Systems, or related work experience.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with multiple stakeholders.
• Basic understanding of identity and access management principles.
• Familiarity with financial internal controls related to Sarbanes‑Oxley Section 404.
• Familiarity with customer billing systems is a plus.

• Bachelor’s degree in Business Administration, Information Systems, or related work experience.
• Experience with role-based access control (RBAC) implementation.
• Knowledge of regulatory and compliance standards related to IAM.
• Proficiency in documentation and process mapping tools.