Customer Experience Executive

Description

• Experience (5+ years) in the fields of Customer Success, Sales, BD, Project Management, Operations, IT, or Business Analysis.
• Mid- to Senior-level understanding of Enterprise and Whole Portfolio Agreements with Cisco. Knowledge of other Original Equipment Manufacturers (OEM) products and solutions e.g. Palo Alto, Red Hat, VMware, Dell, etc. is ideal but not required.
• Experience supporting and working within Cisco licensing models and Smart Accounts.
• Professional working proficiency in Korean is a plus
• Strong internal motivation and passion for learning.
• Strong project or process development skills.
• Experience dealing with all levels of corporate structure.
• Ability to prioritize and organize effectively and manage multiple projects and assignments.
• Critical thinker with a common-sense skillset.
• Ability to develop strong, collaborative working relationships with peers, project teams, partners and customers.
• Capacity to analyze and interpret data.
• Experience in managing a team of highly functioning individuals, coordinating and delivering against a common goal amongst the team.
• Up to 20% Nationwide travel is possible.

• Undergraduate Degree in a related field or equivalent work experience is required.
• Master’s degree in a related field or equivalent work experience is preferred.

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $ to $ annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ.

Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

• Health and Wellbeing:
  Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits:
  
  Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
• Additional Perks:
  Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

If you have any questions or concerns about this posting, please email

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world‑class culture, generous benefits and by delivering cutting‑edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.

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