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System Analyst

Job in Portland, Multnomah County, Oregon, 97204, USA
Listing for: TechDigital Group
Full Time position
Listed on 2026-01-03
Job specializations:
  • IT/Tech
    Data Analyst, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below

Experience level: 7+ Years

Job Description:

  • Meet and coordinate with internal and external stakeholders to establish project scope, system goals, and requirements.
  • Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow.
  • Provide documentation of all processes and training as needed.
  • Develop and implement maintenance procedures, monitor systems health, gather system statistics, and troubleshoot reported errors and alarms.
  • Perform design, implementation, and upgrades of information systems to meet the business and user needs.
  • Implement best practices for scalability, supportability, ease of maintenance, and system performance.
  • Excellent knowledge in Insurance domain, especially Group Insurance.
  • Well versed with the IT ecosystems of Insurance Industry including Policy Admin, Claim Admin, and Onboarding systems.
  • Excellent knowledge on how Insurance products are offered in the US and its administration process.
  • Extensive experience working with a variety of tools and processes in Insurance Customers pertaining to Customer Implementation.
  • Very good understanding of Enrollment, Billing, Payments, Commissions, and Claims adjudication processes in Group Insurance.
  • Possess technical knowledge on Integration of various IT systems, especially the hybrid architecture of legacy and digital applications.
  • Experience in working with latest technologies like Sales Force, Workday to track day in life production operations.
  • Innovative and able to suggest optimization techniques to make production operations more efficient ensuring Faster Time to Market.
  • Experience in implementing complex workflows as part of Customer Onboarding process.
  • Able to quickly grasp the business mappings across products, policies, and plans and implement cases within a short period of time.
  • Extensive experience in partnering with technical support, Development, and testing teams to propose enhancements to business stakeholders.
  • Possess hybrid skills of both a Business Analyst and Technical Specialist with hands-on experience with Insurance Clients.
  • Minimum Mandatory

    Skills:

    Sales Force, Workday, data mapping, Group Insurance

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