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IT Support HelpDesk/Support

Service Desk Team Lead: Customer‑Focused IT Support & Security

Job in Portland, Multnomah County, Oregon, 97204, USA
Listing for: Schnitzer Properties
Full Time position
Listed on 2026-01-05
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A prominent property management firm in Portland seeks a Service Desk Lead to oversee daily operations and ensure high-quality technical support for 300 users. You will lead the Service Desk team, manage escalations, and provide hands-on support across diverse platforms. The ideal candidate will have proven experience in IT support, excellent communication skills, and a strong customer service orientation. A Bachelor's degree in IT or a related field is preferred along with relevant certifications.

This role offers comprehensive benefits, including medical and dental coverage.
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