Customer Integration Analyst III

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The next part of your journey is right around the corner — with The Standard.

This role serves as the business lead for inbound and outbound data integrations and enrollment systems of moderate to high complexity. You will guide new and existing integrations, manage data implementation and change projects, and act as a subject matter expert for internal teams and customers. The position includes triaging data issues, coordinating with technical partners, and supporting team capability development through informal leadership.

• Lead customer conversations on data onboarding specifications and expectations for API and enrollment system integrations.
• Communicate technical concepts and negotiate with customers and service providers to advocate for integration solutions.
• Configure and test API integrations, mapping tools, and transactions while providing feedback to customers and partners.
• Coordinate with internal business and IT teams to ensure timely and accurate delivery of integration work.
• Manage data implementation, re‑implementation, and issue triage for moderate to high‑complexity integrations while providing subject matter expertise and informal leadership.

• Bachelor’s degree in business or a related field.
• 4–6 years of progressively responsible experience in systems administration, group insurance benefits, and customer‑facing project management within the health benefits industry.
• Experience with API configuration using Adeptia or similar graphical user interface tools.
• Intermediate proficiency with Microsoft Excel and database querying tools such as SQL Server or TOAD.
• Enrollment or absence case configuration experience with Workday, Selerix, ADP, Plan Source, or other benefits administration systems.

• Understanding of basic database concepts and customer‑facing project management.
• Experience with JScript or JavaScript.

• Improvement Mindset:
  Seeks innovative digital and non‑digital solutions to drive efficiency, effectiveness, and customer value.
• Adaptability:
  Adjusts quickly to changing circumstances and shifts priorities as needed.
• Driving Success:
  Takes initiative, pursues ambitious goals, and demonstrates resilience when facing obstacles.

• A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions.
• An annual incentive bonus plan.
• Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenure.
• A supportive, responsive management approach and opportunities for career growth and advancement.
• Paid parental leave and adoption/surrogacy assistance.
• An employee giving program that double matches your donations to eligible nonprofits and schools.

In addition to the competitive salary range below, our employee-focused benefits support work‑life balance. Learn more about working at The Standard.

The actual compensation for this role will be based on a combination of education and experience, knowledge and skills, position budget, internal equity, and market data.

Salary Range: $74,500.00 - $

Positions will be posted for at least 5 days from original posting date.

Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., Stan Corp Mortgage Investors, LLC, Stan Corp Investment Advisers, Inc., and American Heritage Life Insurance Company and American Heritage Service Company, marketed as The Standard, are affirmative action/equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability or veteran status or any other condition protected by federal, state or local law.

The Standard will consider for employment qualified applicants with arrest and conviction records pursuant to the San Francisco Fair Chance Ordinance. The Standard offers a drug‑and alcohol‑free work environment…

All employees of The Standard must be bondable.