Sr. IT Systems Engineer

• Location 12705 Southeast River Road,Portland, OR, 97222,United States
• Employee Type Full Time Exempt

Description

The Senior IT Systems Engineer is the senior technical partner to the Director of IT, responsible for modernizing Willamette View's core technology environment. This role spans corporate infrastructure, identity, AV, and the specialized systems unique to senior living. This role will own core systems and support owners of other systems.

The ideal candidate is a highly curious, hands‑on generalist who loves learning new systems, and is equally comfortable configuring Azure resources with Power Shell, scripting an automation, or patiently walking a non-technical staff member or resident through a problem.

• Lead planning and execution of the migration from on-premises Hyper‑V to Azure, including workload assessment, migration sequencing, cost management, and post‑migration operations.
• Operate and right‑size the resulting Azure environment; maintain Windows Server systems throughout the transition.
• Own backup/DR strategy across the hybrid environment (Veeam and/or Azure‑native tools).

• Administer hybrid Active Directory/Entra , M365 tenant, and Intune/endpoint management.
• Administer network infrastructure (Meraki or equivalent): switching, wireless, VLANs, firewall policy.

• Serve as the escalation point for AV support across conference rooms and the two auditoriums, including audio, cameras/microphones, displays, and streaming, for resident‑run events, corporate events, and all‑staff meetings.
• Serve as a secondary point of contact for specialty operational systems outside core IT ownership, including clinical/healthcare systems (Point Click Care ), security and access control, restaurant/POS, and facilities/building automation, coordinating with vendors and department owners on connectivity, integration touchpoints, and troubleshooting.
• Provide similar support and coordination touchpoints for corporate business systems (Salesforce, Dynamics GP, UKG Ready) as needed.
• Maintain documentation and vendor relationships across these systems; recommend refresh or improvement priorities.
• Serve as the senior escalation point for the IT Services team on complex issues.
• Informally mentor IT Services staff, building their skills and reducing repeat escalations.
• Support staff and residents, including those who are not tech‑savvy, with patience and clear, jargon‑free communication.

• Create and maintain architecture diagrams, runbooks, and system documentation.
• Provide technical input to the Director on vendor selection, SOWs, and solution design.
• Support system integrations (e.g., data access, API credentials, connectivity troubleshooting)
• Scope and deliver infrastructure projects independently.

• 5+ years administering enterprise Windows Server, Active Directory, and Microsoft 365 environments
• Working proficiency in Power Shell for administration and automation
• Experience with virtualization (Hyper‑V or equivalent) and enterprise backup/DR
• Experience administering enterprise networks (Meraki, Cisco, or equivalent)
• Strong communication skills with non‑technical audiences; genuine patience for teaching and troubleshooting with less tech‑savvy staff and residents
• Demonstrated curiosity and self‑directed learning, with evidence of picking up new platforms without formal training

• Prior Azure migration experience specifically (vs. steady‑state administration only)
• Experience in healthcare, senior living, or another regulated/clinical environment
• Familiarity with HIPAA technical safeguards
• Experience with live event AV: audio mixing, camera/microphone…