Digital Accessibility Sup
Listed on 2026-09-29
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IT/Tech
Digital Media & Production, IT Support, Web Developer, Technical Writer
Brief Description of PSU and OIT
Portland State University (PSU) is a thriving campus of 21,000 students in downtown Portland, easily accessible by bike and public transit and surrounded by restaurants, food carts, parks, and local businesses. PSU is committed to offering opportunities to students from a variety of backgrounds and prides itself on providing access for low-income and nontraditional students. Our motto, “Let knowledge serve the city,” reflects our dedication to finding innovative, sustainable solutions to local and global problems.
Our location in the heart of one of America’s most dynamic cities gives our students unmatched access to career connections and an internationally acclaimed cultural scene.
PSU’s Office of Information Technology (OIT) — ranked one of the Best Places to Work in IT for nine years — empowers students, faculty, and staff through technology. Our number one value is our employees: we build and foster a culture of inclusion, actively encourage a healthy work-life balance and flexible schedules, and strive to support our employees professionally and personally.
PSU offers employees a substantial tuition discount, and we encourage our staff to take advantage of this, be it for pursuing a degree or for personal interest. We are a department of dynamic, engaged, collaborative, and communicative people, and seek to attract employees who can add to our culture. Refer to our human resource pages to learn more about why we’re a great place to work.
Summary
The Digital Accessibility Support Specialist is a key member of the Digital Accessibility and Content (DAC) Team in the Office of Information Technology (OIT) at Portland State University (PSU).
In this position, you will provide direct digital accessibility support to members of the PSU community who procure, design, or manage public-facing and internal, non-instructional digital resources. You will play a significant role in providing support to the PSU community by maintaining digital accessibility support resources, conducting accessibility documentation reviews, providing consultative support, building and deploying training sessions, and contributing to team goals.
In this role, you will regularly collaborate with colleagues across campus, including the Office of Equity, Audit and Compliance;
Office of Academic Innovation; PSU Library;
Disability Resource Center;
Office of Human Resources; and more.
- Consultation, Training, and Support (30%)
- Digital Accessibility Resource Management (20%)
- Team Support and Related Projects (20%)
- Information Technology (IT) Contract Reviews (20%)
- Other Duties as Assigned (10%)
Consultation, Training, and Support (30%): Triage and support incoming digital accessibility service requests and coordinate third-party remediation for PSU’s public-facing and internal, non-instructional digital resources. Provide expert consultation on accessible digital procurement, design, and management across OIT and university-wide projects. Collaborate with campus partners and support staff to meaningfully contribute to PSU’s continued digital accessibility maturity. Drive institutional capacity building through programs such as the International Association of Accessibility Professionals (IAAP) cohort, PDF Spring Cleaning event, and Digital Accessibility Liaison (DAL) Group.
Develop and deploy digital accessibility workshops and trainings to support the PSU community.
Digital Accessibility Resource Management (20%): Stay current on evolving digital accessibility standards to ensure high-quality, up-to-date support and training content. Develop and continuously refine accessible, inclusive self-support resources (e.g.,…
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