System Engineer

Location:
Portland, OR
- Hybrid – 3 days onsite every 2 weeks

Travel:
Up to 5% to meetings

OT: 5% anticipated

On call – Yes
- Emergency and backup support
- Required to provide limited personal contact information (phone numbers only) for emergency callouts, carry a client supplied cell phone/pager (if applicable), and work non-core hours when requested. May be required to work on an after-hours on-call rotation with other team members.

Length: 1+ yrs, up to 5 years

MUST be US Citizen to be eligible to apply for Federal Background Check

Real  Passport REQUIRED for in-person interviews and onboarding

This contract assignment is located within the corporate Information Technology Operational Technology Organization, Application Services, Critical Business Systems Application Support and Development. As a contract System Administrator 3, the ideal candidate will develop and interpret agency-wide IT policies, provide expert technical guidance to management, and support mission-critical applications to ensure 24x7 availability. The position will require collaboration with internal and external Subject Matter Experts (SMEs) specializing in software development, quality assurance, etc.

to verify application readiness for production. The ideal candidate must be highly organized, eager to adopt new technologies, and capable of managing multiple high-priority projects simultaneously.

• Analyze, test, and apply changes to the application environment under the prevailing change management procedures and requirements.
• Analyze data, identify quality assurance/quality control issues and report any failures of maintenance trends, including issues that may have origins in upstream systems.
• Analyze and propose technical designs that satisfy functional and non-functional requirements which also optimize the long- term maintainability of the system.
• Assist with gathering and transforming information/data for prototyping automation efforts.
• Break down technical work into tasks and provide reasonable time estimates for completion.
• Collaborate with project managers, business analysts, software developers, QA testers, and users throughout the System Life Cycle (SLC).
• Communicate status of project development work to project team, users, information system owners and others.
• Communicate with internal stakeholders in small and large settings about new initiatives and improvements.
• Confer with system users about how to solve existing system problems.
• Create and maintain technical records, such as network charts, system specifications, and standard operating procedures (SOPs).
• Diagnose and resolve complex technical problems, system downtime, and hardware errors promptly.
• Evaluate systems, identify potential issues by analyzing performance data and trends, and anticipate new requirements.
• Explain complex technical concepts and processes to both technical and non-technical audience to foster understanding.
• Identify and escalate technical bottlenecks and impediments.
• Identify or resolve problems in applications at all system tiers (Application, Server, Database, and Network).
• Interpret design requirements and assist in technical design on related projects.
• Install, configure, maintain, and troubleshoot any issues impacting all applications supported within CBS.
• Lead complex system migrations, upgrades, and other IT initiatives, as assigned.
• Learn new technologies and stay updated with industry trends at a high pace.
• Leverage subject matter expertise to support all applications using scripting languages like Power Shell for automation and efficient task management.
• Maintain all security requirements for all systems and applications supported by CBS, examples include access controls, backups, firewalls, security audits,…