MSP IT Help Desk Manager | SLA-Driven Ops & Team Lead
Listed on 2026-10-18
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IT/Tech
IT Support, IT Project Manager, HelpDesk/Support, Systems Administrator
LHH is seeking an IT/Help Desk Manager to oversee the performance of the managed services help desk across multiple client environments, ensuring SLA compliance and a consistent customer experience.
You will lead day-to-day operations, coordinate incident resolution, mentor Tier 1–3 staff, and drive continuous improvement while collaborating with clients, vendors, and internal teams to align service delivery with contractual commitments.
We are seeking a motivated MSP IT Help Desk Manager | SLA-Driven Ops & Team Lead to join Talantir in Portland, OR, United States.
Join us at Talantir as our next MSP IT Help Desk Manager | SLA-Driven Ops & Team Lead in Portland, OR, United States.
We are currently recruiting a MSP IT Help Desk Manager | SLA-Driven Ops & Team Lead for our team in Portland, OR, United States.
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