Data Administrator

Salary Range Starting Salary at $53,800; commensurate with experience

The Data Administrator I supports the University’s Constituent Relationship Management ( CRM ) system and all fundraising and alumni relations data‑related technologies for the University Relations Division. This position is responsible for providing administrative functions associated with several technologies to support fundraising efforts and assists with data entry and analysis. This position reports to the Associate Director of Data & Analytics.

• Support the CRM system, monitoring system integrity and quality control, managing and/or supporting imports and integrations, executing printed and electronic communication campaigns, and managing secure roles, permissions, and associated tasks. Works in close partnership with other Data Administrators, prospect research, Information Services, and third‑party vendors.
• Support administrative functions associated with the CRM system, including testing and upgrades of the CRM itself, as well as integrations with other platforms and systems.
• Manage back‑end IModules website platform to facilitate efficient and effective use, data input, retrieval, processing, analysis, and reporting.
• Assist with managing website presence for Advancement and University Relations division and develop links, data navigation, page layouts, forms and other tools. Works closely with the IModules vendor and teammates to ensure end user experience.
• Assist with administering and maintaining programs requiring complex combination of data from multiple sources including but not limited to wealth screens ( IWAVE and Windfall), surveys, data appends from outside agencies, and other campus databases (Slate and Engage).
• Support web applications and design with HTML and CSS .
• Complete data entry and comprehensive information management for all constituents including alumni, organization, donors, parents, etc.
• Assist with gift processing when needed and other data entry projects as assigned.
• Assist with summarizing, interpreting, and presenting results in written, tabular, and/or visual formats in dashboards and/or other reporting tools.
• Maintain comprehensive training documentation pertaining to the systems and associated processes and may provide basic troubleshooting or technical support as needed.
• Provide excellent customer service to internal and external clients.
• Interact with constituents, including donors, alumni, corporate/academic partnerships, planned giving, and other university stakeholders regarding data maintenance activities.

Other duties as relevant to the duties of the position or as assigned by supervisor or designee.

Please note that the above list of duties is not comprehensive but generally demonstrates the types of matters under this position’s purview and responsibility.

Required Education and Experience

• Required:
  
  Bachelor’s degree in related field of study.
• Required:
  
  1‑2 years professional experience in a data focused role using Microsoft Excel, including use of VBA , pivot charts, and tables. Experience with HTML and CSS .
• Preferred:
  Experience in higher education and knowledge of higher education fundraising and alumni relations.
• Preferred:
  Experience with Blackbaud Raiser’s Edge, iModules, Qualtrics, and Tableau.
• Preferred:
  Familiarity with at least one scripting language such as R or Python.
• Preferred:
  Experience writing SQL queries for reporting and analysis
• Or equivalent education and/or experience.

• None

• Strong computer skills and proficiency with office software and database applications; ability to quickly learn and use new technologies and applications in depth at level of proficiency appropriate…