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Senior CSI Analyst: IT Service Improvement & Analytics

Job in Portland, Multnomah County, Oregon, 97223, USA
Listing for: FTI Consulting, Inc
Full Time position Listed on 2026-11-15
Job specializations:
Salary/Wage Range or Industry Benchmark: 71000 - 129000 USD Yearly USD 71000.00 129000.00 YEAR

Job Description & How to Apply Below

FTI Consulting, Inc. is seeking a Senior Analyst, Continual Service Improvement (CSI) within the Information Technology Group in the United States.

The role focuses on measuring service performance, improving ITSM processes, strengthening reporting, and delivering value through CSI initiatives across Global Customer Services. You will collaborate with multiple IT teams and business stakeholders to drive standardized processes, dashboards, and governance artifacts while leveraging data to guide

Our group is growing, and we are hiring a Senior CSI Analyst: IT Service Improvement & Analytics in OR, United States.

Full responsibilities and requirements are described in the listing above.

Learn more about the Senior CSI Analyst: IT Service Improvement & Analytics role in the description above.

We appreciate your interest in this position.

Join FTI Consulting, Inc and contribute to our ongoing work.

Position Requirements

10+ Years work experience
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