Program Technician

Process/Procedures

• Creates, implements, and maintains process procedure manual(s) for the use of our inventory systems.
• Analyze policy and procedure manual(s) as well as identify operational strengths and opportunities improvement.
• Compiles and analyzes data from internal reports, as well as reports provided by our primary distributor to evaluate the cause and frequency of stock outs, compliance decline, or fill rate decline and develops forecasted product requirements.
• Coordinates resolution of systems compliance issues with nursing management and stock out and fill rate issues with warehouse management.
• Responsible for maximizing the use of the inventory such that transaction volume decreases to the most efficient load.
• Identify, thoroughly research, and present potential available substitute items to a specialized clinical team at the Clinical Sub Huddle to solicit immediate feedback and to mitigate negative impact on patient care.

Substitute Inventory Controls

• Uses all available data to develop, implement, and monitor the Warehouse substitute inventory program.
• This role provides functional program direction through coordination of employees engaged in sub program activities through procurement and ensuring availability of substitute items, coordinating subsequent stocking by the Supply Automation Team, and coordinating with the warehouse Demand Planner for stock level maintenance.
• Identify long range objectives and short-term operational goals based on in-depth knowledge of the sub program.
• Uses Key Performance Indicators (KPI’s) and other metrics to measure the performance and drive improvement to the inventory and distribution functions.
• KPI’s would include but are not limited to inventory value, inventory turns, cycle count accuracy, annual inventory accuracy, inventory adjustments, ABC stratification (including identification of slow-movers & no-movers), and Economic Order Quantity (EQC).
• Ensures that the program is utilized consistently, monitors discrepancies, and works with the appropriate parties to resolve issues creating inventory integrity problems.
• Also responsible for developing and monitoring an expired substitute product process within the Logistics Warehouse.
• Works with Logistics support staff to ensure that stock PAR levels are increased / decreased, new items get added based on utilization needs of the units, items are deleted when necessary, and stock reorganization needs are met.

Reporting Functions

• Complies statistical data related to the warehouse restocking functions related to items that are back ordered and need substitute items identified to measure success rates within the operation, helping managers to make operational decisions.
• Designs and develops program related forms and/or participates in program planning, operational or review meetings.
• Maintain reporting tolls, such as spreadsheets, graphs, and databases to measure warehouse and primary distributor performance for back order and substitution process.
• Meets with warehouse and inventory managers, and staff as necessary to evaluate reports and collectively develop plans of action for improving performance.

Project Management

• Responsible for project management duties as they relate to the…