Regional Operations Specialist

Are you a Road Warrior looking to see the country, all while caring for some amazing senior residents?
Come and be part of something Amazing and Apply today! Ideal location would be anywhere near a major airport for easy travel. Looking to fill a position in PNW (must have OR license). Purpose

The Operations Specialist leads and directs the overall operation of the assigned Community in accordance with residents’ needs,government regulations, and Sinceri Senior Living policies and procedures. This position maintains excellent service quality, and high occupancy, and meets corporate financial goals within established budgetary guidelines.

• A proven track record of success as an Administrator at a Retirement, Nursing Home, or Assisted Living Facility
• Bachelor’s degree in a related field preferred
• Must be licensed in good standing if required by the State Licensing Authority
• Must be able to flourishin a constantly changing work environment
• Must be able to communicate effectively with residents, families, staff, vendors, and the general public
• Must meet all health requirements, including TB
• Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation
• Must pass a criminal background check
• Must have compassion for and desireto work with the elderly

Overall

• Manage assigned community to ensure optimal performance in the absenceof a permanent Administrator or other key position
• Participate in the recruitment, hiring, and training of permanent Administrator for an assigned community

Community Management

• Work with the Community management staff and corporate staff in planning all aspects of Community operations, including setting priorities and job assignments
• Monitor each department, communicate and interpret policies, evaluate performance, provide feedback, and assist coach, and discipline staff as necessary
• Responsible for cleanliness and maintenance of the Community and grounds
• Ensure the safetyof residents, their visitors, and staff regarding
  
  Infection Control, Fire,and Safety policies and procedures

Quality Assurance

• Conduct routine inspections of services being provided to ensure the highest quality

Compliance

• Maintain current knowledge of State Regulations and ensure compliance in all surveys conducted by licensing authority

Resident
Care

• Ensure programming is effectively managed and marketed (special care, companion living, therapies, wellness, etc.)

Community
Staffing
and
Retention

• Select qualified, appropriate candidates for employment
• Ensure training and incentive programs are in place and working properly
• Monitor employee morale, maintaining a high levelof team spirit and unit cohesion
• Ensure compliance with employment laws and company policies
• Manage turnover
• Maintain network or recruitment sources

Business
Management

• Manage Community budgets. Monitor labor costs, raw food costs, accounts receivable, accounts payable,and payroll in concert with Sinceri Senior Living Accounting and Operations Staff. Appropriately handle and safeguard Community funds
• Ensure compliance with all procedures when it comes to all revenue, expenses, and payroll
• Ensure Accounts Receivable are collected

Sales,
Marketing,
and
Revenue

• Ensure optimum/maximum occupancy, revenue, and profitability for the community
• Develop and implement a sales and marketing plan
• Keep abreast of market trends and competition
• Maximize occupancy, and efficiency of payor mix, and develop all Community staff members as marketers of the Community
• Guide, and mentor sales and marketing to effectively reach occupancy and revenue goals
• Effectively perform all phases of the internal sales process: inquiry calls, pre-tour, tour, and post-tour (closing)
• Create a culture that trains and supports all community staff to participate in the internal sales process
• Effectively perform all phases of external relationship-building/partnering with referral sources
• Promote occupancy and revenue growth through effective, planned events with the community at large, residents, and families

Community
Relations

• Develop positive relationships with State regulators, the community at large, families, and residents on behalfof the Community and…