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Sr. Director Membership

Job in Portland, Multnomah County, Oregon, 97204, USA
Listing for: OPB
Full Time position
Listed on 2025-12-21
Job specializations:
  • Management
    Program / Project Manager, General Management
  • Non-Profit & Social Impact
Job Description & How to Apply Below

This range is provided by OPB. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

OPB is hiring a Senior Director, Membership to succeed our long serving leader who is retiring after a transformational tenure. The person in this role will lead one of the most effective Sustainer-based fundraising programs and teams in public media as we boldly write the next chapter of our public service for communities across Oregon and southwest Washington.

OPB is a national leader in public media; our growing, multi-channel membership program of more than 170,000 supporter households annually contributes nearly $28 million, aligning with and powering our public service journalism mission. We seek a driven innovator with sharp marketing instincts and an eye for emerging opportunities  Senior Director will be a highly effective strategist, people leader and collaborator, relentlessly focused on building member relationships and revenue from highly engaged audiences across every audience channel and touchpoint.

This position will steward our essential fundraising asset—a team and partners of outstanding skill and dedication, ready to build on an exceptional foundation and elevate our member‑centered and mission‑focused fundraising and retention to its next level of excellence.

This team, along with colleagues in Philanthropy and Sponsorship, will drive the long‑term growth, excellence and sustainability of OPB’s public service journalism and KMHD Jazz Without Boundaries. If you’re a highly skilled and proven membership fundraising leader and this opportunity captivates your interest, we are eager to receive your application!

Position Summary

The Senior Director, Membership, leads the strategic development, implementation and analysis of a comprehensive, multi‑channel, data‑informed Membership program. The Senior Director leads and coaches a team of professionals overseeing membership giving programs, digital fundraising and a retention‑focused member/audience service team. This critical leader and team secure and cultivate member relationships (more than 170,000 member households) that represent more than half of the organization’s operating budget.

Membership provides the foundation of our total fundraising effort, driving and sustaining our expanding public service journalism mission.

The Senior Director is a collaboration leader and champion for membership fundraising best practices across the organization and a strategic voice in enterprise conversations about audience engagement and conversion.

The Membership program includes:
Sustainers (monthly giving), digital engagement and conversion, canvassing, direct mail, telemarketing, vehicle donations, on‑air fundraising, employee giving programs, member/customer service for OPB and KMHD, a jazz radio service. The Senior Director leads a staff of eleven who direct and execute these programs and develop new revenue and retention strategies bership works seamlessly with the Development Operations team that integrates all fundraising programs of the Development Department, supporting all business processes and technologies, and collaborates cross‑functionally with teams driving audience experiences from discovery through engagement and conversion.

This position continually assesses programs with an eye toward maximizing effectiveness, building scale, driving return on investment and continual improvement to meet the present and future needs of a growing non‑profit media organization focused on regional journalism and programming of the highest quality.

Working Conditions

This position works on‑site with hybrid flexibility. Most activity takes place in an office environment, including extended periods at a desk and using a computer during regular work hours. Some work takes place in the evenings and weekends for meetings and events, and some regional and national travel is required for industry conferences, meetings and professional development.

Reports to

Senior VP & Chief Development Officer

This position plans, assigns and approves work; responds to grievances; works to find solutions to performance issues, recognizes…

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