Assistant General Manager

Overview

Portland, OR | Columbia Edgewater Country Club is actively searching for the following employment opportunity:

Position | Assistant General Manager
Columbia Edgewater Country Club, Portland, OR

About the Club | Founded in 1925, Columbia Edgewater has been part of Portland's golf landscape for over a century. Our members share an unbridled love of the game and throughout the decades we have seen many of them develop into players who excel at the local, regional and national level. Our Club serves as a place where families can spend time together and enjoy the company of other member families as they learn and embrace the game of golf.

Originally established as Columbia Country Club. Arthur Vernon ("A.V.") Macan was selected to design the course, which opened on July 11, 1925, and was the seventh 18-hole course in Portland, Oregon. Macan was the premiere designer of the time in the Northwest, renovating or designing over 60 courses in his lifetime. Other courses designed by Macan include Seattle Golf Club, Shaughnessy Golf Club, Manito Golf Club, California Golf Club of San Francisco, Inglewood Golf Club, Overlake Golf and Country Club and Marine Drive Golf Club.

The Club recently renovated the Clubhouse with a $8.8M renovation completed in 2024. Our members and invited guests play approximately 36,000 rounds annually. A long-time host to the LPGA Portland Classic, Columbia Edgewater continues to support Championship golf by hosting local, regional and national tournaments such as the Oregon Open, the Oregon Amateur, the Northwest Open, Oregon Golf Association championships, and Pacific Northwest Golf Association championships.

Columbia Edgewater CC is a member-owned Club, with a Board of Directors overseeing the Club's strategy and long-term planning and a management team led by a General Manager overseeing its day-to-day operations.

CECC VISION | Year-Round Championship Golf and Club Experience

CECC MISSION | To provide a Championship golf course, practice facilities and game improvement experience, quality dining and member activities and long-term financial stability

"I've been to hundreds of LPGA events but never have seen a golf course that looked better. In my opinion, Columbia Edgewater is one of the best golf courses on the West Coast and one of America's great old courses." Jim Achenbach, Senior Writer, Golfweek Magazine

Learn more about this position here .

The Assistant General Manager (AGM) is a key leadership role responsible for daily operational success and high service standards of the Club. The AGM acts as the General Manager's deputy, with primary oversight of food and beverage operation and the efficient operation of the clubhouse amenities and may be called upon by the General Manager to assist in any area of Club operations.

AGM will assume full responsibility for clubhouse operations in the GM's absence. This role is crucial in maintaining the Club's culture of excellence, ensuring member satisfaction, and achieving strategic and financial goals.

• Food and Beverage (F&B):
  Direct or support the Dining Room manager, Executive Chef, and Event Coordinator in managing all dining outlets, banquets, and social events, ensuring high-quality service, cost control, and profitability.
• Clubhouse and Facilities:
  Oversee the smooth and efficient operation of the clubhouse, including clubhouse maintenance and information technology (currently Fore Tees, Jonas, and Club website) maintenance.
• Quality Control:
  Conduct regular inspections of the clubhouse, Pool House and surroundings to ensure adherence to the Club's appearance, service, and cleanliness standards.

• Member
  
  Experience:
  
  Maintain a high degree of visibility and engagement with the membership, actively listening to feedback and observing service delivery.
• Complaint Resolution:
  Promptly and professionally address and resolve all member and guest complaints and suggestions and provide updates to General Manager.
• Programming:
  Assist in the planning, promotion, and execution of the Club's calendar, member events, and other programming.

• Supervision:
  Directly manage and provide leadership to food and beverage managers and supervisors as assigned.
• Recruitment and Training:
  Participate in the recruitment, hiring, orientation, and professional development of food and beverage staff. Create and implement training programs to uphold and enhance service standards throughout the clubhouse.
• Work towards personal education and attainment of Certified Club Manager credentials through CMAA, to potentially serve as a General Manager.
• Performance Management:
  Coach, counsel, and evaluate food and beverage managers, fostering a positive, cohesive, and professional work environment.
• Compliance:
  Ensure all club operations and human resources practices comply with local, state, and federal regulations (e.g., employment law, health and safety, liquor laws).