Affordable Housing Assistant Community Manager

Affordable Housing Assistant Community Manager

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Asset Living is a third‑party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living’s growing portfolio includes a multitude of properties across the country that span the multifamily, single‑family home rentals, affordable housing, build‑to‑rent, active adult, and student housing divisions.

Asset Living is a fast‑growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the U.S. We empower each other to lead by example, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization.

• Experience with affordable housing programs (e.g., LIHTC, HUD Project Based Section 8, Section 236, PRAC, 811 PRA, USDA, HCD, HOME Funds and Bonds).
• Affordable Housing Accreditation (HCCP, HCP‑E, COS, BOS, TCS, CPO) preferred but not required.

• Posting all payments and income from applicants, residents, and non‑current residents accurately and timely.
• Reconciling daily account receivables.
• Monitoring and following up on bad debt, including preparation of late notices, resident and guarantor contact, and filing evictions.
• Assisting the property in meeting budgeted revenues, expenses, and Net Operating Income.
• Posting all charges to resident and non‑current resident accounts, including bill‑back of utilities where applicable.
• Performing all end‑of‑the‑month closing procedures and reporting.
• Maintaining accurate records; auditing resident files for accuracy.
• Walking units and posting all move‑out charges, statements, and security deposit refunds.

• Regular/daily onsite attendance required.
• Screening, hiring, training, coaching, and developing onsite staff using consistent techniques.
• Providing ongoing training, coaching, counseling, and guidance to ensure staff effectiveness.
• Promoting harmony and job performance through effective leadership.
• Ensuring staff compliance with company policies and procedures.
• Strategic leasing management, including closing procedures, follow‑up, documentation, and accurate reporting.
• Implementing marketing strategies per the annual marketing plan.
• Handling resident complaints, concerns, and requests to ensure satisfaction.
• Developing and implementing resident retention programs (e.g., resident functions, promotions, newsletters).
• Effectively showing, leasing, and moving in prospective residents.

• Providing excellent customer service and monitoring maintenance response times.
• Maintaining property appearance and ensuring repairs are completed on a timely basis.
• Supervising all business functions related to operations.
• Planning and utilizing property resources, equipment, and supplies efficiently.

• High School Diploma or equivalent;
  Bachelor’s degree preferred or two years experience in the housing industry; or one to two years related experience and/or training.
• Basic computer skills and understanding of onsite software functions.
• Knowledge of Fair Housing Laws and OSHA requirements.

• Standing or sitting for prolonged periods, repeating motions of wrists, hands, and fingers, and communicating with others.
• Regular movement throughout the workplace and occasional ladder, stair, or scaffold use.
• Ability to lift and move objects up to 25 lbs., operate machinery or power tools, and work in varied environments.

Salary Range: $26.00 per hour to $28.00 per hour.

Our compensation decisions consider skill set, background, training, certifications, and other factors. The offer we extend is dependent on the facts associated with each candidate. You will also receive a comprehensive total rewards package that includes medical, dental, vision, life, accidental, and disability insurance, 401(k) with employer matching, and potential commission and performance bonuses. Full‑time employees receive paid sick days and company holidays.

This job description is a guide of expected duties. The employee understands it is neither complete nor permanent and may be modified at any time. Additional duties may be assigned without notice.

Mid‑Senior level

Full‑time

Administrative