Transit Call Center Manager — Lead CX & Operations
Listed on 2026-10-07
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Management
General Management -
Customer Service/HelpDesk
Transdev North America, Inc. seeks a Call Center Manager to lead the Tri Met LIFT Call Center’s customer service and reservations teams. You will supervise staff, plan schedules, monitor performance, and coordinate with other departments to meet requirements. You may oversee broader operations in the Division Manager’s absence.
You will coach staff, resolve issues, review data for trends, and help manage the call center budget while ensuring service quality and adherence to standards.
We invite applications for the Transit Call Center Manager — Lead CX & Operations position located in Portland, OR, United States.
This posting is for the Transit Call Center Manager — Lead CX & Operations role at Transdev North America, Inc., based in Portland, OR, United States.
We are looking to fill the Transit Call Center Manager — Lead CX & Operations position at Transdev North America, Inc. in Portland, OR, United States.
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