FBH Clinical Operations Manager

Position: FBH Clinical Operations Manager I
Overview

CLINICIAL OPERATIONS MANAGER IPORTLAND, OREGONCatholic Community Services, Family Behavioral Health is looking for a Clinical Operations Manager I for our Portland, Oregon location.

WHO WE ARE We are a values-driven organization, providing family oriented behavioral health care for children, youth and families, provided primarily in their own home and community. Our enthusiastic clinical teams provide whatever is needed to help children and youth remain safely in their own home, restoring hope, providing intense mental health services and supports, and helping to strengthen the family unity.

With sites located in Tukwila, Burien, North Tacoma, University Place, Olympia, Shelton, Bremerton, Aberdeen, Yelm, Vancouver, (Salmon Creek and Oakview) and Portland Oregon, we offer comprehensive intensive, Wrap-around mental health services to a diverse population of families. We employ over 800 caring and compassionate employees.

WHAT WE VALUECompassion Diversity Strength-Based-Approach Social-Justice & Our Staff!

WHAT WE OFFER:

Starting Base Pay Range:$36.79 - $40.93 BENEFITS:

Medical Dental Vision  Insurance Life Insurance (1 times annual salary)
Retirement Plans: 403-B Employee Savings Plan and an Employer Contribution Pension 11 paid holidays; plus 1 personal holiday each year!3 weeks vacation hours earned during the 1st year
12 sick-days per year

Responsibilities

The Clinical Operations Manager provides leadership, supervision, and operational oversight to support the efficient functioning of Family Behavioral Health operations. This position supervises Operations Team staff and coordinates recruitment, onboarding, employee workforce activities, credentialing, training compliance, fiscal processes, technology support, client resource accountability, and facility and safety activities. The Operations Manager serves as a key resource to staff, supervisors, site leadership, Human Resources, Accounting, Clinical Quality Improvement, and System Leadership.

The Operations Manager should demonstrate sound judgment, resourcefulness, effective problem-solving, and strong organizational, supervisory, and communication skills.

JOB SUMMARYSupervise and Develop Operations Staff Provide direct supervision to Operations Team staff through individual guidance, weekly team meetings, coaching, cross-training, workload coordination, and ongoing support. Complete bi-monthly timecard approvals and annual performance reviews, and address performance or employee-relations concerns in coordination with Human Resources and leadership.

Participate in Site and System Leadership Activities Attend weekly site leadership team meetings and monthly system-wide meetings. Communicate relevant operational information, identify support needs, and follow through on assigned action items.

Oversee Recruitment, Hiring, and Onboarding Activities Oversee interview scheduling and preparation, reference checks, background checks, and hiring-process logistics. Coordinate onboarding activities, including technology issuance, new-hire paperwork, account and access needs, required training, and other activities that support a timely and organized start for new employees.

Coordinate Workforce Administration Activities Manage promotion processes, coordinate staff separations with Human Resources, and assist employees with annual benefits enrollment activities. Assist supervisors with employee transfers, promotions, and terminations in ADP and other applicable systems.

Manage Credentialing & Background Checks Oversee annual background checks and driving abstract reviews for direct service staff. Track, monitor, and assist employees in applying for and maintaining Department of Health credentials, and maintain related records and follow-up…