Manager, Lot Operations; Manheim

Position: Manager, Lot Operations (Manheim )
Company Cox Automotive - USAJob Family Group Vehicle Operations Job Profile Manager, Lot Operations Management Level Manager - People Leader Flexible Work Option No remote option; must work at a specified Cox location

Travel %
No

Work Shift Day Compensation Compensation  includes a base salary in the range of $80,600.00 - $. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description This position manages the daily operations of the lot department, including: labor scheduling, directing work assignments, vehicle logistics, placement of vehicles, vehicle movement and vehicle transport.  Additionally manages the lot coordinators, tracking of vehicles and sale day lot flow.

Job Responsibilities:

Manage lot operations on a daily basis to ensure efficient operations prior to and after sale.

Assist senior management in developing and executing operational business plans, analyzing operational expenses, and implementing procedures to improve efficiencies.

Coordinate with Reconditioning, Vehicle Entry, and Commercial departments to schedule and prepare vehicles for sale. Effectively manage all aspects of sale day operations, ensuring all vehicles are properly staged and efficiently run through auction lanes.

Maintain positive customer relations and provide out-of-town customers with transportation to and from the auction.

Supervise and develop lot operations staff, their professional and technical knowledge by: recruiting, selecting, orienting, training employees and by providing educational opportunities.

Provide coaching and training for: lot drivers, lane leaders, lot coordinators, lane captains, crew leaders and administrative staff. Counsel and discipline employees as necessary. Plan, monitor, evaluate job performance and conduct performance appraisals. Monitor lot damage, meet with general management on a regular basis to review and resolve potential lot operation problems.

Work with Lot Coordinators to ensure all vehicles are located, delivered to the lot, properly numbered and parked.

Ensure all company assets used in operations are properly maintained and accounted for.  Maintain/supervise maintenance of equipment including radios, PT scanners, service trucks, wreckers, fuel trucks/equipment, jump boxes, lot vans, golf carts, and lift trucks.

Maintain staging & inventory areas and sale lanes to ensure operational efficiency.

Develop and maintain effective schedules for all drivers and lot personnel.

Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence. Provide assistance and timely feedback to customer inquiries

Maintain operational requirements by initiating, coordinating and enforcing production and control standards and procedures. Ensure all established costs, quality, and delivery commitments are met.

Review work volumes, plan and continuously monitor staffing levels to ensure efficiency, quality work product, and effective customer service; review departmental performance against key performance indicators and metrics and develop and execute strategies for improvement. Effectively leads the team at the location by setting an example in behavior, championing Cox/Manheim values and ensuring that all employees are treated with respect.

Enforce all company policies and procedures related to employee and customer conduct.

Partner with various market level support teams (i.e. Finance,…