Department Supervisor

Pentagon Technologies, Inc. is a leader in providing mission-critical semiconductor services that touch every device with a computer chip inside. Our customers include the largest semiconductor chip and OEM tool manufacturers in the industry. We stay at the forefront of our industry through innovation, technical proficiency, and our amazing employees. Our industry is in the midst of unprecedented growth and Pentagon is seeking outstanding candidates to join our team!

As a Department Supervisor at Pentagon Technologies, you will be responsible for overseeing the daily operations of the Chemroom department. You will lead and develop a team of Chemroom Operators to ensure the safe, efficient, and timely processing of customer parts while meeting production schedules, quality requirements, and regulatory standards. You will promote a strong safety culture, monitor department performance, drive productivity improvement, and provide hands-on coaching and mentoring to both new and existing employees.

Success in this role requires strong leadership, operational excellence, and the ability to foster a collaborative, high-performing team environment.

Key Responsibilities:

Lead daily Chemroom operations to achieve safety, quality, delivery, and productivity objectives.

Promote and enforce all safety policies, procedures, and regulatory requirements, ensuring a safe work environment for all employees.

Monitor department output and workflow to meet production schedules and customer commitments.

Coach, train, and mentor new and existing Chemroom Operators, supporting skill development, cross-training, and career growth.

Conduct regular performance discussions, provide constructive feedback, and hold employees accountable to established expectations.

Ensure compliance with chemical handling, hazardous waste, environmental, and facility operating procedures.

Track and analyze key performance indicators (KPIs), including productivity, quality, safety, attendance, and efficiency.

Investigate operational issues, identify root causes, and implement corrective actions to improve department performance.

Collaborate with Quality, Maintenance, Production, and other functional teams to resolve issues and optimize processes.

Drive continuous improvement initiatives focused on reducing waste, improving throughput, and enhancing overall operational effectiveness.

Maintain accurate department records, documentation, and reporting requirements.

Support staffing, scheduling, and resource planning to ensure appropriate coverage and efficient operation of the department.

Education High school diploma or GED required.

Associate's degree or Bachelor's degree in Manufacturing, Industrial Technology, Chemistry, Engineering, Operations Management, or a related field preferred.

Equivalent combination of education and relevant experience may be considered.

Experience3-5+ years of experience in a manufacturing, industrial processing, parts cleaning, chemical processing, metal finishing, or related production environment.
1-3+ years of supervisory, lead, or team leadership experience.

Experience overseeing hourly production employees in a fast-paced, safety-sensitive environment.

Proven track record of meeting production, quality, and operational performance goals.

Knowledge & Skills Strong knowledge of chemical handling, hazardous materials, PPE requirements, and workplace safety practices.

Understanding of environmental, health, and safety (EHS) regulations and compliance requirements.

Experience with production scheduling, workflow management, and performance metrics.

Ability to train, coach, mentor, and develop employees at varying skill levels.

Strong problem-solving and decision-making skills with the ability to address operational issues in real time.

Experience conducting performance evaluations, providing feedback, and managing employee performance.

Working knowledge of quality systems, process controls, and continuous improvement methodologies.

Strong communication and interpersonal skills with the ability to collaborate across departments.

Proficiency with Microsoft Office and production reporting systems.

Work Environment:

Must be able to function well in an office environment. Must also be able to work in a controlled chemical and wastewater environment.

Physical Demands:

Must pass company required hearing, physical and drug screening tests. The employee is regularly required to sit and stand, reach with hands and arms and perform light routine office work, which includes…