Six Sigma Quality Consultant CX & Process Improvement
Job in
Portland, Multnomah County, Oregon, 97204, USA
Listed on 2026-01-04
Listing for:
Capgemini
Full Time
position Listed on 2026-01-04
Job specializations:
-
Quality Assurance - QA/QC
-
Business
Job Description & How to Apply Below
A leading consulting firm is seeking a proactive Quality Consultant in Portland, Oregon. This role involves conducting audits and quality evaluations across customer interactions to enhance compliance and service excellence. The ideal candidate will have quality assurance experience in contact centers or claims environments and a strong understanding of process improvement. This position requires Lean Six Sigma certification (Green Belt or higher) to lead continuous improvement projects affecting customer satisfaction and operational excellence.
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