Quality Assurance Manager

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You lead deployment of Mondelēz International’s risk‑based food safety management program from design to execution for the Portland Bakery and its partners, including consumers, customers, suppliers, external manufacturers, and trademark licensing agreements.

You will lead the Quality, Food Safety and Sanitation programs at the Portland Bakery. You will leverage and deploy global and regional quality and food safety programs and policies and will capture operational feedback to help keep them up to date. In addition, you will ensure that risk assessments are used as a key decision‑making approach for product, process and package design safety and provide risk‑based food safety verifications for suppliers, internal and external plants, and warehouses.

In this role, you will also support the effective management of operational food safety challenges in the Portland Bakery (including disposition decision making based on risk assessment and advice on risk‑management interactions with authorities), influence and partner with cross‑functional peers, effectively communicate how food safety supports our company values, and implement a food safety culture across the organization.

• In conjunction with other departments, creates and monitors Quality Control systems which assure that all in‑process and finished goods meet established government, Mondelēz and internal specifications, as well as being manufactured in accordance to all Food Safety measures.
• Provides leadership and technical assistance to operations and maintenance by aggressively managing food safety and compliance systems, instilling regulatory awareness and commitment.
• Performs fact‑based assessments/audits of Manufacturing Systems ensuring that all records, procedures, processing, packaging, and equipment are in compliance with all federal, state and other regulatory requirements.
• Leads all internal and external auditing activities and follow‑up. Assures the plant maintains compliance to external standards.
• Ensures the required quality/regulatory training is maintained.
• Lead the site to achieve the Quality goals and objectives and supports the development of the Quality Improvement Plan. Evaluate trends of key Quality measures, identify root causes of deviations and implement effective corrective actions.
• Assists in the identification and achievement of facility Quality KPIs through appropriate corrective/preventative actions and continuous improvement initiatives.
• Leads the Quality Management Pillar working closely with other Pillar Owners to establish Quality Points and drive down sources of waste through the use of RCA tools and Statistical Process Control.
• Implement effective programs to instill an error prevention and continuous improvement mindset in all colleagues (in support of Total Quality and ISO philosophies).
• Ensure adequate support exists for necessary evaluation of raw materials, finished products, industrial hygiene studies and environmental sampling and testing.
• Provides overall direction related to HACCP systems, micro testing programs, sanitation and pest control, leveraging company functional experts for capability building.
• Promptly investigate all customer feedback, including Consumer and Field Complaints. Develop plans and controls to prevent recurrences and establish ongoing continuous improvement activities to deliver reductions in consumer complaints and ongoing process control improvements.
• Provide quality support for plant projects and initiatives in the manufacturing environment.

Quality and Food Safety Leadership, including strong regulatory experience in addition to proven experience driving Quality and Food Safety culture.

Demonstrated experience and knowledge in the following:

• Delivering risk‑based food safety programs to drive commercial outcomes, ideally within fast‑moving consumer goods environment.
• Influencing food safety strategy, providing operational observations and practical input that translates into…