Residential QA Specialist

Burch Energy Services is a Portland-based, COBID-certified minority-owned clean energy firm specializing in energy efficiency consulting, program implementation, and technical quality assurance for residential and commercial facilities. We partner with utilities, community organizations, program administrators, and contractors to deliver real, measurable reductions in energy use and carbon emissions.

We are a growth-stage company with deep roots in the Pacific Northwest energy landscape. Our work spans Energy Trust of Oregon program delivery, building performance analysis, and community-centered retrofit programs that serve underserved and historically disadvantaged households. If you want your technical skills to matter at every level (project, program, and community), you’ll find your place here.

We are also building how energy work gets done next. Our team uses artificial intelligence (AI) and automation every day to move faster, catch more, and put human judgment where it counts most. We expect everyone who joins us to grow with that shift.

Burch Energy was selected as the Quality Assurance Provider (QAP) for the Portland Clean Energy Fund (PCEF) Energy Friendly Homes Program. This 3000 house program delivers whole-home retrofits (heat pump systems, insulation, air sealing, and more) to income-qualified homeowners across the Portland metro area. Your job is to make sure every single project is done right.

As QA Specialist, you will build and run the quality assurance function end to end: reviewing contractor Scopes of Work in Snugg Pro or other program modeling software before installation begins, validating projected energy savings and cost estimates, conducting post-installation field inspections, and providing hands‑on feedback that helps contractors continuously improve. This is a hybrid role approximately 50% desk work and 50% field inspections across the Portland metro area.

You will work closely with the program's Central Administrators (CAs), Burch's internal program team, and a network of participating contractors. As the program scales toward 800 homes per year, your QA systems, judgment, and contractor relationships will be a direct driver of program quality and impact.

You will report to the director of residential programs and grow under their mentorship. This role is built to evolve: as the program scales and the tools improve, your responsibilities, your influence, and your pay grow with it. The path leads from QA Specialist toward leading how Burch Energy delivers quality assurance across its programs.

• Review and approve contractor-submitted Scopes of Work (SOWs) in Snugg Pro or other program modeling software prior to installation, ensuring technical accuracy and program compliance.
• Validate projected energy savings and cost-effectiveness calculations using program cost calculators and modeling tools.
• Assess proposed measure packages (heat pumps, insulation, air sealing, windows, and more) against program eligibility, efficiency, and critical repair standards.
• Return clear, actionable feedback to contractors on incomplete or non-compliant scopes; track revisions through to approval.
• Identify patterns in scope deficiencies and elevate systemic issues to program leadership for resolution and contractor education.

• Conduct final post-installation QA field inspections across Portland metro residential sites to BPI 1200 standards, using standardized and program-specific inspection protocols and software.
• Verify that installed measures match the approved Scope: equipment specifications, installation quality, air sealing completeness, HVAC system…