Manager, Restaurant​/Food Service

Benefits:

• Competitive salary
• Employee discounts
• Flexible schedule
• Free food & snacks
• Opportunity for advancement

• Supervise and support staff during assigned shifts.
• Ensure all IHOP operational, safety, and sanitation standards are followed.
• Monitor guest satisfaction and resolve issues promptly and professionally.
• Assist with training new employees, reinforcing proper procedures and service standards.
• Oversee cash handling, register operations, and end-of-shift reports as needed.
• Coordinate with kitchen staff to maintain timely and accurate order flow.
• Maintain cleanliness, organization, and readiness of dining, service, and entry areas.
• Help enforce labor, food cost, and waste-control practices during shifts.

• Greet guests promptly and provide friendly, attentive table service.
• Accurately record food and beverage orders and deliver them in a timely manner.
• Maintain knowledge of menu items, promotions, and specials.
• Handle guest payments, operate the POS system, and follow cash-handling procedures.
• Keep dining areas clean, stocked, and properly set.
• Refill beverages, check on guest satisfaction, and provide an overall welcoming dining experience.
• Follow all sanitation, food safety, and personal hygiene standards.

• Previous restaurant experience required; supervisory experience preferred.
• Strong communication, leadership, and service skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Ability to stand, walk, and carry trays or supplies for extended periods.
• Must meet local age requirements for serving food and handling POS systems.
• Flexible availability, including weekends and holidays.

• Leadership & coaching
• Guest service excellence
• Problem solving & conflict resolution
• Teamwork & communication
• Attention to detail
• Reliability and professionalism