Sushi Clerk - Union - Availability

Job Title: Sushi Clerk - Union

Department: Sushi

Job Region: Oregon / SW Washington

Reports to: Sushi Manager

Exemption Status: Non-Exempt

Union Represented: Yes, NSLU

Scheduling Requirements: This role supports a retail operation that is open seven days per week, including evenings, weekends, and holidays. Work schedules are based on business needs and may change seasonally or due to staffing demands. Reasonable accommodations related to scheduling will be considered in accordance with applicable federal, state, and local laws.

Position Summary: Provides exceptional customer service and product guidance to customers while performing high-volume production of premium sushi products.

• Performs production of sushi items, including prepping ingredients, rolling, and garnishing.
• Prepares all sushi items strictly according to company recipes and artisanal standards to ensure consistency and quality.
• Monitors product quality by handling ingredients according to company policy.
• Executes department merchandising by stocking, rotating, and "facing" products with strict attention to quality and expiration dates.
• Performs daily operational tasks, including department opening/closing, processing special orders, and maintaining accurate pricing and signage.
• Performs logistical tasks such as receiving merchandise, verifying counts, and managing back-stock organization.
• Maintains a sanitary environment by cleaning equipment and storage areas in accordance with food safety standards.
• Monitors product integrity by identifying damaged or spoiled goods and reporting inventory discrepancies to management.
• Communicates effectively with store leadership regarding safety, security, or customer service issues that may impact store operations.

• Prioritizes and completes assigned tasks based on department needs and changing business conditions.
• Applies job-related judgment to address operational issues and routine decision-making in accordance with company policies and safety standards.
• Works scheduled shifts based on business needs and maintains reliable attendance in accordance with company policy and applicable laws.
• Uses company resources appropriately and complies with company policies, procedures, and standards of conduct.
• Follows workplace safety practices and reports hazards, equipment issues, or compliance concerns promptly.
• Provides responsive, courteous, and solutions-focused customer service by identifying customer needs, offering appropriate product guidance, and resolving concerns in accordance with company standards.
• Communicates respectfully and collaborates with team members and leadership to support a productive work environment.
• Contributes to an inclusive and respectful workplace by treating coworkers and customers fairly and using inclusive communication.
• Performs basic arithmetic (addition, subtraction, multiplication, and division) for unit counts, weight tares, and handling transactions.
• Reads and speaks English to ensure safety, follow recipes/schematics, and effectively communicate with customers.
• Completes other duties as assigned.

• Industrial Kitchen: Rice cookers, sushi rolling and cutting equipment, fryer, and commercial refrigeration.
• Cutting Tools: Knives, specialized vegetable slicers, and sharpeners.
• Safety: Thermometers, industrial dishwashers, non-slip knives, cut-resistant gloves, standard PPE, and chemical sanitation kits.
• Technology: Scales and standard office software.
• Janitorial: Basic housekeeping and janitorial equipment.

• Stamina: Required to stand and walk for the duration of the shift (up to 8 hours).
• Movement: Constantly required to stoop, bend, crouch, twist, pull, and reach. Frequent use of hands and wrists for grasping, squeezing, and fine motor tasks.
• Dexterity: High level of manual dexterity and hand-eye coordination for intricate rolling, slicing, and garnishing.
• Lifting: Must frequently lift and move up to 25 lbs. and occasionally up to 50 lbs.
• Climbing: Occasionally required to climb stairs, step stools, or ladders.

This role is based in a dynamic grocery retail environment. Candidates should be prepared for the following conditions:

• Physical Surroundings: Work involves navigating store floors, which may include wet or slippery surfaces. Depending on the specific location, navigating stairs or elevators may be required.
• Climate & Temperature: Exposure to varying temperatures, including extreme cold while working in walk-in coolers and…