Internet Sales Specialist

MINI of Portland is an automotive dealership located at 9134 SW Canyon Rd in Portland, Oregon, serving drivers across the greater Portland area. The dealership focuses on providing a distinctive MINI brand experience, combining performance vehicles with personalized customer care. Team members work in a fast-paced, customer-centric environment that values professionalism and integrity. As part of the local automotive community, MINI of Portland offers opportunities to build a career in sales and service while engaging directly with customers.

The dealership emphasizes collaboration, continuous improvement, and a positive workplace culture.

The Internet Sales Specialist is a full-time, on-site role based at MINI of Portland in Portland, OR. This position is responsible for responding promptly and professionally to online inquiries, leads, and website chats, guiding prospective customers through the vehicle selection and purchase process. Day-to-day tasks include managing digital leads, scheduling test drives and appointments, preparing online price quotes, and following up consistently via phone, email, and text.

The Internet Sales Specialist collaborates with the sales team and management to ensure accurate vehicle information is posted online and that digital listings are up to date. The role also includes maintaining detailed records in the CRM system, meeting sales and customer satisfaction targets, and participating in ongoing training to stay current on product knowledge and online sales best practices.

• Strong customer service and communication skills, with the ability to build rapport and provide clear, helpful information to diverse customers.
• Proven sales skills, including lead follow-up, negotiation, and closing techniques in an automotive or related retail environment.
• Experience with e-commerce or online sales platforms, including managing internet leads, online listings, and digital customer interactions.
• Ability to train, learn, and adapt quickly, including participating in ongoing product and sales training and applying new knowledge effectively.
• Comfort working with CRM software, email tools, and basic office applications; familiarity with automotive inventory systems is a plus.
• High level of professionalism, reliability, and ethical conduct, with a focus on meeting goals and delivering a positive customer experience.
• Availability to work a full-time schedule, including weekends or evenings as needed; valid driver’s license with a clean driving record.
• Prior experience in automotive sales, internet sales, or a similar customer-facing role is preferred but not required.