Armed Security Supervisor

For 50 years, Prosegur has been helping make the world a safer place. Today, more than 175,000 employees across 36 countries combine experience, technology, and innovation to protect the people, clients, and communities we serve.

Our people are at the heart of what we do. Whether working on-site with our clients or supporting our teams behind the scenes, every employee plays an important role in delivering the safety, service, and trust our clients depend on every day.

At Prosegur, you’re not just joining a security company. You’re joining a global team with opportunities to learn, grow, and make a difference.

The Sergeant / Lieutenant is the on-site leader responsible for day-to-day security operations, officer performance, and client satisfaction This role ensures compliance with post orders, regulatory requirements, and company policies whilemaintaininga visible, professional presence and a safe environment for employees, visitors, and assets.

Job

Duties & Responsibilities:

Operations & Post Management

• Lead daily shift briefings; assign posts, review post orders, and verify staffing meets contractual requirements.
• Monitor site activity and enforce access control, visitor/vendor management, key control, patrols, escorts, and alarm response.
• Maintainaccuratelogs, incident/accident reports, and pass-downs;submittimelydaily activity reports (DARs).
• Conduct routine post inspections and quality checks; correct deficienciesimmediatelyand escalate issues as needed.
• Manage badge issuance, turn-ins, and audit trailsin accordance with client standards.
• Schedule officers, manage timekeeping, approve hours, and coordinate coverage for call-offs/vacations.
• Coach, mentor, and develop officers; conduct on-the-job training and refresher drills (post orders, emergencies, de-escalation).
• Execute performance feedback and corrective action in partnership with HR/Operations; uphold fair, consistent standards.
• Support recruiting/onboarding,help interview candidates,participate in site-specific training, and verify certifications.

Serve asa primaryon-site point of contact for the client; conduct regular check-ins and service reviews.

• Partner with Facilities/EHS/IT/HR to support safety campaigns, audits, and special events.
• Prepare and deliver concise incident summaries and weekly/monthly KPI updates to the client and Operations.
• Ensure compliance with all applicable laws and site-specific policies (e.g., OSHA, fire/life safety, camera/privacy rules).
• Enforce uniform and appearance standards;maintain equipment readiness (radios, body cams, flashlights, AEDs).
• Lead emergency response per site protocols (evacuations, medical emergencies, workplace violence, severe weather).
• Preserve evidence and scene integrity; coordinate with law enforcement, EMS, and client stakeholders as directed.
• Maintain current post orders/SOPs; recommend updates based on lessons learned and client feedback.
• Track training, licenses, and certifications; ensure all officersremainfully compliant andjob-ready.
• Control site inventory (badges, keys, forms, PPE);submitpurchase/repair requests per approval matrix.
• Contribute to continuous improvement initiatives and cost-effective scheduling.

Qualifications

• Minimum 21 years of age.
• Required:
  
  High school diploma/GED; minimum3–5yearsof security experience with2+yearin a supervisory role
• Mustpossessand maintain an Armed Security Officer license/permitin accordance withstate requirements
• Active state security license/guard card for Oregon (or eligibility to obtain prior tostart)
• Valid driver’s license (if site requires driving) and ability to pass background/drug screening
• Supply andmaintaina personally owned, approved firearm.
• Strong written/verbal communication; professional customer-service demeanor;…