Field Technician. Portland

Join to apply for the Field Technician. Portland, OR, USA role at Indigo

As a Field Technician, you'll be at the heart of delivering cutting‑edge telecom infrastructure and services that power global connectivity. This is more than a job; it's an opportunity to work with skilled teams, solve real‑world challenges, and contribute to high‑performance solutions for top‑tier clients.

• Fibre and cable pulling, dressing, labelling and securing of the same.
• Fibre Cable termination using Fusion Splicer including Ribbon Splicing.
• Installation of metalwork, basket work and basic rack and stack services.
• Develop fault diagnosis skills using OTDR testing procedures.
• Develop fault diagnosis skills using Ethernet/OSA testing procedures.
• Copper Cable termination including Cat "x" and E1 terminations.
• Ensure continuity, test and measurement of cable and fibre runs.
• Electrical connectivity of 240v AC and up to 48v DC to distribution panels (no power up until certification).
• Provide First Line Maintenance support for Indigo Telecom Group to the current customer base.
• Carry out installation and commissioning duties in both a project and maintenance environment.
• Provide OOH on‑call cover as required by agreed on‑call rota.
• Complete and submit all paperwork and documentation within SLA.
• Ensure Health & Safety and Engineering Quality standards are maintained within the business at all times.
• Comply with company & local standards, procedures & protocols with specific responsibility for performance to engineering key performance indicators.
• Demonstrate flexibility to meet business requirements.
• Complete other ad hoc duties as required.

• Experience installing & terminating various types of cable management systems including Commscope, AFL Global, Panduit, Corning, or equivalent.
• Demonstrable hands‑on experience with test equipment including Fluke, Viavi, EXFO, or equivalent.
• Entry‑level Telecoms Commissioner skilled and competent in providing basic standalone product commissioning to a level of "green light and connectivity".
• Qualified or experienced in physically building Telecoms Infrastructure services from plans and to Quality requirements in line with Telcordia Standards.
• Experienced in the installation and commissioning of Ciena, Nokia, Juniper, Cisco, Infinera and Huawei equipment, plus an in‑depth knowledge of networking, optical transmission systems and IP.
• Excellent report‑writing and spoken English.
• Proven customer interface skills based on experience in similar environments.
• Able to work under pressure and positively influence others.
• PC literate, especially Microsoft Office 365 suite.
• Ability to manage own workload and meet all SLAs as required.
• Flexible approach to the role, with the ability to adapt and react to business needs.
• Full US driving licence.

At Indigo, you’ll join an inclusive culture that values diversity, integrity, and merit, empowering you to reach your full potential. We welcome candidates from all backgrounds, especially those underrepresented in our industry, including women, people with disabilities, and LGBTQ+ individuals. As a leader in the telecoms industry, Indigo offers endless opportunities for personal and professional growth in a dynamic market projected to expand from US $1,657.70 billion in 2020 to US $2,395.47 billion by 2027.

With over two decades of experience and a presence in 90+ countries, we specialize in cutting‑edge technologies like Fixed Line, 5G, Edge DC, and Subsea. Recognized as one of the UK’s top‑performing privately‑owned technology companies, we prioritize the well‑being and growth of our employees, fostering a respectful and inclusive atmosphere with over 30 nationalities. Our commitment to sustainability and innovation ensures a brighter future.

As a proud recipient of the ‘Investors in People’ Gold Award, we invest in your growth and development.

Entry level

Full‑time

Engineering and Information Technology

Telecommunications