HVAC Service Technician Job Portland area,Oregon USA,Trades / Skilled Labor

Position: HVAC Service Technician — $5,000 Hiring Bonus

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Full Time PHILLIS CONSTRUCTION CO., Portland, OR, US

30+ days ago Requisition

Salary Range: $38.00 To $46.00 Hourly

Service Technician – Level 2 Journeyman

Department: Service

Work Hours: 7:00 a.m. – 5:00 p.m., Monday through Friday, with a 30-minute lunch. Early

morning meetings, overtime, evenings, weekends, and participation in an

alternating on-call rotation for 24/7 emergency service coverage may be required

based on business needs.

FLSA Status: Non-Exempt

Pay Scale: $38.00 – $46.00 per hour, depending on experience

Position Summary: The Service Technician is responsible for diagnosing, servicing, repairing, and

maintaining residential and light commercial HVAC systems while delivering a high-quality customer experience. This role is expected to perform advanced diagnostic and repair work independently, educate customers on repair and replacement options, and maintain accurate documentation.

This position also supports installation operations during slower service periods and should possess residential HVAC retrofit and/or new construction installation experience sufficient to assist with installs, startups, equipment replacements, duct modifications, and related field operations as needed.

The Service Technician serves as a technical resource within the department and may assist with training and mentoring junior technicians.

Reports To: Operations Manager

Required Qualifications:

Minimum 3+ years of residential HVAC service experience
Experience performing diagnostic and repair work independently
Experience with residential retrofit and/or new construction HVAC installation
Valid driver’s license and insurable driving record
EPA Type II or Universal Refrigerant Handling Certification
Strong understanding of refrigeration, airflow, electrical, gas heating, and heat pump systems
Ability to diagnose residential and light commercial HVAC equipment independently
Ability to read wiring diagrams, blueprints, and installation specifications
Strong customer communication and consultative skills
Ability to operate tablets, smartphones, and mobile field software systems
Ability to accurately document repairs, estimates, and customer interactions in field software
Ability to safely work from ladders, in attics, crawlspaces, rooftops, and confined spaces
Ability to comply with all company safety standards and policies
Willingness to participate in ongoing technical training and education
Ability to maintain required company tool list

Preferred Qualifications:

NATE Certification(s)
Experience using Service Titan
Experience with ductless systems, zoning, IAQ, and advanced controls
Light commercial HVAC experience
Oregon Limited Electrical License (LEB)
Experience with hydronic, radiant, boiler, or water-source systems

Key Competencies for Success:

Advanced Troubleshooting & Diagnostics
Customer Communication & Education
Technical Adaptability
Documentation & Process Discipline
Safety Awareness
Accountability & Follow-Through

Key Responsibilities:

Service, Maintenance & Diagnostic Responsibilities

Arrive at job sites at scheduled times and locations as dispatched
Diagnose, troubleshoot, and repair residential and light commercial HVAC systems in accordance with company standards
Perform preventative maintenance on residential and light commercial HVAC equipment
Present repair, replacement, and maintenance options to customers following company guidelines
Educate customers on system performance, indoor air quality products, and planned maintenance agreements
Complete approved repairs and maintenance services efficiently and accurately
Communicate clearly with dispatch regarding job status,…