Field Tool Technician

## Field Tool Technician Apply:
Remote:
Remote - Washington:
Portland, Oregon:
Full time:
Posted Yesterday:
R0006320
** Job Description
**** Job Description
**** VICTAULIC
* *** Field Tool Technician – Pacific Northwest
- ** Seattle, WA - Portland, OR  Full-Time | Application Engineering – Tool Application Engineering

Reports to:

Group Leader, Tool Application Engineering
* * Immigration sponsorship:
Not available for this position *
* ** ABOUT VICTAULIC
** Victaulic, headquartered in Easton, Pennsylvania, is the global leader in mechanical pipe joining solutions, delivering advanced technologies and engineering services to address complex piping challenges faced by engineers, site owners and contractors. Since 1919, our innovative solutions have improved construction productivity and reduced risks, ensuring projects are completed safely, on time, and within budget. With over 6,000 employees spanning 50+ locations worldwide, our teams are dedicated to delivering advanced technologies and engineering expertise that address real-world challenges across a wide range of industries.

Our sustainable solutions, made from high quality, graded scrap steel, promote circular construction by making piping systems infinitely reconfigured and minimizing environmental impact. Today, our high-quality products are used in more than 140 countries, supporting some of the world's most critical and prestigious structures.

The Tool Application Engineering team within Application Engineering supports the tools and equipment our customers rely on every day, providing on-site support, maintenance and consulting at customer facilities.  
** AN INDUSTRY LEADER WITH A HEART AS BIG AS ITS AMBITION AND INNOVATION
** At Victaulic, we're committed to constructing a better world for and with our people. Let's Build a Better World Together.

Our commitment to our people is built on four pillars:
* We build from within.
* We stand behind our people.
* We foster an environment for constant learning.
* We engineer change for a more stable and sustainable world.
** YOUR IMPACT STARTS HERE
** We're looking for a Field Tool Technician to join our Application Engineering organization in the Southwest. In this role, you'll apply your technical knowledge, communication, and problem-solving skills to provide on-site tool support, maintenance and consulting services at customer facilities across your territory.

You'll bring working knowledge of tool maintenance, repair procedures, and customer service operations, and you'll be exposed to our company processes, products, and industry standards and codes. This role requires up to 80% travel to customer sites across the Southwest territory.  
** WHAT YOU'LL BUILD & OWN
*** Train customer personnel on proper tool operation, maintenance procedures, and safety protocols
* Independently coordinate and schedule customer visits based on availability and customer requirements, and maintain relationships with the independent customers you support
* Provide onsite consulting to customers on tool operation and shop setup to maximize tool productivity
* Provide on-site tool support and maintenance at customer facilities, learning and understanding our line of tools, equipment, and specialized instruments used at customer locations
* Conduct troubleshooting, repairs, and preventive maintenance on customer tools and equipment to ensure optimal functionality and minimize downtime
* Respond to customer service calls for tool malfunctions, providing expert diagnosis and repair solutions at customer facilities
* Perform on-site calibration, testing, and commissioning of newly installed tools and equipment
* Conduct warranty evaluations and repairs of company tools and equipment at customer sites, ensuring minimal disruption to…