Resource Specialist - AD

Position:
Resource Specialist - AD269

Company:
Native American Rehabilitation Association of the Northwest, Inc. (NARA)

Location:

River House - 211 SE Caruthers Portland, OR 97214

Schedule:

In person, Monday through Friday, 8:00am - 5:00pm.

Wage Range: $21.00/hr - $24.00/hr, Non-Exempt.

The Resource Specialist serves as the first point of contact for individuals reaching out to NARA NW. This position plays a vital role in connecting community members with needed resources and ensuring timely, coordinated support. It requires expertise in all NARA NW programs and community resources, helping clients navigate services, schedule appointments, and check referral status.

• Serve as the first line of contact for clients, families, and community members.
• Provide information and guidance on all NARA NW programs.
• Conduct brief screenings to determine client needs and make appropriate referrals.
• Schedule initial appointments across all NARA NW programs.
• Check referral and application status for clients.
• Maintain up-to-date knowledge of community resources.
• Document client contacts, referrals, and follow-up activities accurately.
• Collaborate with program staff for smooth handoffs and continuity of care.
• Participate in staff training and development, sharing resources and best practices.
• Attend internal and external meetings, representing Social Services.
• Promote a Whole Health approach that incorporates recovery, physical and behavioral health, and spiritual well-being.
• Assist with leading team huddles and program meetings.
• Work collaboratively and maintain professional boundaries with clients and staff.

Entry level

Full-time

Management and Manufacturing

Hospitals and Health Care

The mission of NARA NW is to provide education, physical, mental health services, and substance abuse treatment that is culturally appropriate to American Indians, Alaska Natives, and those in need.

At NARA NW, we deliver services and support to Native American and Alaska Native communities, helping individuals lead healthier, more fulfilling lives. With over 450 employees across a variety of programs—including medical and dental care, addiction treatment, housing assistance, and enrichment initiatives—NARA NW offers numerous opportunities for growth and advancement.